TJ, at the time of that FB pic according to KW's timeline per the cc, you were more than likely seeing a pic(s) of the 1st attempt which failed, or even the 2nd attempt which had also failed because of the alternate culture medium.
Eurofins now has in house what I "HOPE" will work...a batch of the original medium.
At this point, all we can do is sit and wait for a PR.