Small companies like this are run very differently. I have worked in HUGE corporate offices and tiny companies of less than 20 people. The difference is VAST. A small company doesn't have the gazillion procedures to do simple tasks and a tiny company may not have any procedures at all for simple tasks. Example, my last company had a SOP for how to put your out of office requests on the outlook calendar and use out of office replies. If you didn't follow it, someone would contact you during your vacation and if you dared to use the block time option for a personal ooo to the group rather than the free time option, people complained immediately. However, the tiny companies I have worked for could barely keep up with the huge ever-changing work load and had no OOO email/ calendar policies. As a tiny company grows and hires big corporate employees things change.
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