rookie, have you tried to connect with any of the S. American clients? They might speak English you know. Or, you can google translate your communications.
Re big box retailers...maybe they do not want to bend over, lower their price and wait 6 months for payment. The first question they ask is "How many millions are you going to spend on advertising in our flyers?"
As for the picture of the lube centre, maybe the director in charge of that division can answer that.
Selling to the USA is not as easy as you might think. Have you tried it? First you have to increase your liability insurance..IF YOUR CURRENT INSURER EVEN WANTS TO TAKE THE RISK. Then there is a lot more competition. And then there are the fuel taxes. The gov'ts up here do not want a fuel or oil saving product. They will lose billions of dollars in tax revenue. So they will not help you. They will even hinder your progress. The EDC branch of the gov't will help you sell to foreign countries though, like S. American ones.
What lack of reorders are you talking about? There has been no news releases for 2 months. I think we will see them soon.
Do you know how the 27 employees are getting paid and how much? Please tell us all. I think is is pure commission or share options. Again, this will be in the financials.
The 10K is a mystery to all of us except one person, I believe. And that pisses us all off.
Nobody is all wrong rookie, but please do your homework before you start mouthing off. And start preparing your apology post.