You should make a note of it. Remember they delayed their PR on the decision to extend the trial for days after the decision was made.
They kept their OS a big mystery until they nearly maxed out the AS.
Those are scam tactics.
If you write the CEO an email you won't get a response unless you preface your questions with something like "First, I would like to commend on your superb performance of running this company, etc...." If you ask him straight questions he will respond with something like "Well, what do you know about runninig a company anyway?" Yeah this guy is a scam.