drmz...you are forgetting one thing when you state..."looks real bad when customer walks into store with ad and employee says what is this"....these same CC employees and management are privey to the same flyer.....their lack of awareness is a problem with the employee and not CC perse....not indicitive of a CC problem and GZFX....problem is typical of many disinterested young employees of today...including some managers.......they work only to earn enough money to sustain their life style....job just gets in their way of an all out good time ....they are on job in body only.....their minds are planning for the next rave or whatever turns them on the most...
To be honest if Cc has something in their ad, then the employees that the ad addressed (dvds and games) should have been advised about it and Told what to tell customers.ALOT has been said about Gameznflix not being able to deliver well Cc is at fault Big Time here for sure.How many stores have people called and Talked to somebody in Games area and they don't have a clue.That is very poor management and execution.Would i expect every employee to know about it, honestly NO.Not until a National Rollout happens.Just like any business you have good managers and bad managers.When you have 600 stores you are going to have bad management somewhere.
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