http://www.free-press-release.com/news-customervision-acquired-1325261274.html The new CustomerVision is committed to growing in its current home of Jacksonville as well as its current operations in Iowa and elsewhere. The management team lead by John M. Ragsdale has a significant experience in technology and growing companies. CustomerVision will also be a master license holder for a new patented data technology, from a company called enCapsa Technology. This new data technology will revolutionize the way data is managed. With the CustomerVision Knowledge Management tools ability to build data relationships dynamically and the enCapsa engines ability to pull data from anywhere without data mapping, this becomes the first true product to take advantage of the systematic web as described by Tim Burner-Lee.