Green Energy Enterprises Inc. (GYOG)

[Sharktnk]

It was very recent:

07/29/2013

Complaint Category: Failure to honor refund, exchange or credit policies

Complaint: I have two complaints.1. I paid the school upfront for 20 hours of flight training totaling $3260. It then took the school almost three weeks to assign me an instructor and begin my training.2. When civilian employment and military duty interfered with my continued training I informed the school and requested a refund for my unused portion of $1600. For two weeks the school did NOTHING and did not even notify the owner of my request. When I physically walked into the school demand my refund I was given the run-around in informed of a no refund policy by the staff who tried to shift the blame on the owner in Florida. I contacted the owner who assured me he would investigate and resolve my issue and he is not returning my calls.

Complaint Resolution: Company failed to respond to BBB to resolve or address the complaint issues. - See more at: http://www.bbb.org/southern-colorado/business-reviews/aviation-consultants/a-cent-aviation-in-colorado-springs-co-15003623/complaints#sthash.66N0DtxA.dpuf

http://www.bbb.org/southern-colorado/business-reviews/aviation-consultants/a-cent-aviation-in-colorado-springs-co-15003623/complaints