>>Matt you have such loyal members/clients , yet you think of them is such low esteem. HOW COME??
This is now the second time you've had an off the wall complaint.
First, you were complaining because myself or some assistants weren't around to deal with TOU complaints during Christmas....now you think I hold the members here in low esteem?
Please explain what you mean, instead of just lobbing a comment like that out there.