Yea I;m willing to bet service wasn't up to par and I can imagine CC was getting hammered with complaints, looks to me that they said, we want to go with you, we like the revs, but unless you get your service up we can't continue. So they extended the pilot giving time for more DC's and to get their new website up. Soooooo we better get some PR's regarding service improvements otherwise JF and Chip shot themselves in the foot! My opinion on the matter, especially for the fact that yes, I can't imagine CC extending the pilot, when if things weren'g going well they were supposed to have canceled by now, not extend.
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