Tinroad: Pretty accurate assessment, however,
a good portion of the problem owes to the heavy-handed zeal of the moderators; gosilver, in particular. Posts were deleted, it seemed, as a respose to the shrill voices of the incurably optimistic "snake-oilers," as you have described them. Ironically, it is they who have departed, dissatisfied with the administration of this board when they failed to achieve their goal of having moderators/administrators "off the heads" of those that disturbed their "see/hear/speak no evil" approach to edigital.
Certainly the deterioration of the pps contributed to both the anger of those who expected more/better from the company, and the hardening of the lines between those who refused to view the failures of the company as anything more than a reflection of the overall economy, and those who felt that management was largely to blame for the many failures in marketing of both the technology and retail products.