I would suggest calling back the idiot who you talked to and ask them for the list of NO BID dirt shell tickers that have been Globally Locked by the DTCC with criminal complaints by the SEC, etc that made up the "some stocks able to bounce back after similar crisis" in the current OTC environment. I would be interested in that list. But the "can't place any orders while on suspension" sounds about right though.
In reality though, the suggestion to go higher up with your broker and to more authority (and experience or intelligence) may be a better use of the time spent on BEHL.