TRANSFER AGENT PRIMER FOR NEWBIES:
I hear so many "Cindy says..."
Poor Cindy is either a secretary struggling to answer phones / people are not understanding her replies exactly / or people are not using the proper terminology with her.
I suspect a combination of all of the above.
A transfer agent deals in REAL CERTS ONLY. They never deal with electronically shorted shares or counterfeit shares. Those shares don't show up in their cert inventory, so from a transfer agent's point of view they simply don't exist. But from a BROKER's point of view, every one of those shares that we have in our accounts is treated as a "real" share -- meaning you paid for it. If it settles, you will be paid for it when you sell it.
I'll bet most of us actually have a few real shares in our accounts. So that would make you a shareholder of record -- even if it's just one share.
Stop stressing the little things, everyone. This is just Naked Shorting 101. Happens every day on hundreds of stocks, and it is not our responsibility to resolve the problem.