This is incredible, first you imagine a problem, then you want a company to address an imaginary issue and if they don’t, you question their ability?
Probably some nono will answer this post thus making the line of thinking legit. Whilst the ones that are not concerned and not demanding answers now have to defend their DD ability.
Why don’t you just read the company information on this subject? After that I believe it would be decent of you to question your own ability.
About the subject of brokerage firms ditto, how long the time did you have to solve your own problem? Your broker stops selling and buying of GERS, why don’t you take action?