Starfleet Innotech Inc (SFIO)

[LongShot_Louie]

That's what I'm hoping but...

really how long does it take to type something like...

Sorry for the delay. Your order is in que. We expect to process it in the next X days. We are currently backlogged, out of stock, whatever.

Even a form letter to that effect would go a long way toward improving their lack of customer focus with me.