I called AT&T customer service and wanted to know when my billing cycle starts. Well Haboo in India not only told me when my billing cycle starts and ends but unbeknownst to me cancelled my Long Distance service and as a result I received an $800 dollar bill. That took another call to fix. So after all was said and done I decided to cancel my service with AT&T all together. I just refuse to deal with those incompetent dumb asses.