Makes sense to me. The product offerings of CGSO are in line with what Avaya may be looking to get into. With CGSO's niche being customer service systems and having the specialty of tieing multiple brands together they hold huge potential.
I look at it this way. If I was a major corporation and offered a large product line but needed a partner that was: 1. has sound business practices 2. small (and affordable in buyout terms) and undervalued 3. that had the expertise 4. great track record with a loyal customer base 5. survived the economic turmoil over the past decade 6. and has expanded to offer products globally
It would be a no-brainer to seriously consider CGSO.