It's sad that this company chooses to use such an expensive TA. I posted an estimate from another TA that only charges $4K per year with no reported *extra* costs. Just wasting money.
Of course all those daily *inquiries* by *some* (sometimes twice a day!) are probably adding up also.
Helping to *er* educate one *um* *i*n*v*e*s*t*o*r* at a *uh* time....