JohnVP...
Yep, a tough week last week for the bears.
My silence Friday afternoon was not market induced, but a byproduct of Comcast ineptitude, because my cable service was down to practically nothing. I had everything shut down but my primary market minder page and even then it was barely running.
After the market closed, and having endured enough of their combined arrogance and incompetence, I called and started climbing their chain of command with running tirades at each level until I finally reached someone who did not assume the problem was not their fault. Once they really did more than a superficial check, they discovered that the problem was indeed their fault, as I had been insisting for 3 weeks now.
It seems that when they forced everybody to change modems a while back, the old modems had a router in the box, but the new ones rely on larger routers for groups of customers (their explanation). My area has about 400 subscribers and they set up 4 routers to handle the load, allowing for about 100 customers per card. However the idiot that hooked them up put all 400 customers on one card and left the other 3 vacant, leaving the one card overloaded by a factor of 4 and causing very slow service for all 400 during peak use hours. When they checked for other complaints in my area, they found quite a few, but only looked for a problem when I went on a rampage - as soon as they looked at the whole area, the source of the problem was readily apparent, and it will be fixed (supposedly) Monday or Tuesday - their tech for that type problem will be back from vacation Monday.
If there was ever an argument against monopolies, Comcast is it. What a bunch of bureaucratic jokers.
Here's hoping things will settle back to normal this week.
mlsoft
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