"How many are out on the road and need some assistance and you can text rather than tying up a 911 service? I would also say when you need their service the easier it is to make a direct connection the better it is."
Have YOU ever dialed 911 and not connected immediately?
In this case it seems to me you're assuming a need that is not readily apparent.
I'm prepared to be persuaded, if you can furnish news stories about unresponsive or 'busy signal' 911 calls, as distinct from the horror stories of badly handled emergency 911 calls.
Plus, I'm not aware of any municipalities swimming in budget surpluses right now.
Businesses first, Gov second and Vanity use third.