Message: Dear Valued Investor,
Thank you for your message regarding placing a trade for HESG for your E*TRADE Securities account xxxx.
This security is not completely blocked from trading at E*TRADE Securities. All such orders on this security require that we receive instructions over a recorded line, which means you will just need to call us directly to place or change your order. Reasons for such a requirement are varied but are usually due to a reorganization that has not been fully disclosed. When calling, please use 1-800-ETRADE-1 to reach a customer service representative. You can then speak with a licensed broker who will place the order on your behalf.
This is a requirement for which we cannot make exceptions. Otherwise, we would be compromising our due diligence. Fortunately, you will not be charged the extra $45 broker assist fee if you mention to the broker that our system would not allow online trades. If you have any further questions, please contact us at any time.
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For future inquiries you can visit the Online Service Center, it is the fast & easy way to get answers to all your questions. You can also reach E*TRADE by phone at one of the phone numbers located at etrade.com/contactus. As always, your business is most appreciated.
Sincerely,
John Mitra
07:00 AM to 4:00 PM ET (Monday to Friday)
1-800-ETRADE-1 (1-800-387-2331)
Financial Service Representative
E*TRADE Securities, LLC
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