Yet one does not have to be an engineer to purchase an end product, you do your research and talk to others who have bought their products, basic level of referencing here. Further a company stands by their product for the end user, like I said I surely did not call up Grumman when the BENDIX actuators were failing, the Quality Assurance process says to relate directly to the source to find the problem and come up with a solution to prevent future failures if a trend has developed.
Turned out all was needed was simple boot to repel condensation off the rod shaft. Grumman had nothing to with any of it. BEHL would have nothing to do with tube failure if they were not meeting their life expectancy, and a good move on their part is by reducing the exposure period with a preventative maintenance plan with a shorter term.