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Re: janice shell post# 16556

Saturday, 04/03/2010 8:38:09 PM

Saturday, April 03, 2010 8:38:09 PM

Post# of 28329
My recent experience is that the response times to questions and comments have shortened dramatically, and the readiness of the regulators now to make phone calls to follow up on complaints and queries is definitely a change for the better.

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