File a complaint against them and forward the complaint info their way. That will make them act. complaint link, <a href="https://apps.finra.org/Investor_Information/Complaints/complaintCenter.asp" target="_blank">https://apps.finra.org/Investor_Information/Complaints/complaintCenter.asp</a> <a href="http://apps.finra.org/EmailMask/EmailMask.aspx" target="_blank">http://apps.finra.org/EmailMask/EmailMask.aspx</a> <a href="http://www.sec.gov/divisions/marketreg/mrcontact.htm" target="_blank">http://www.sec.gov/divisions/marketreg/mrcontact.htm</a>