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Tuesday, 06/08/2004 12:33:05 PM

Tuesday, June 08, 2004 12:33:05 PM

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AT&T Announces Global VoIP Telework Trials
Tuesday June 8, 8:29 am ET
Industry's First Global Solution for Multi-National Companies


BEDMINSTER, N.J., June 8 /PRNewswire/ -- AT&T today announced it is conducting trials in Asia and Europe for a global VoIP telework service, targeted to multinational companies, that it expects to introduce in 2005.


The service is designed to allow a business to provide its employees a suite of advanced calling features in the home or hotel environment using readily available broadband connections. Eventually, the service will afford remote workers secure, high-speed connections directly to their corporate offices.

The trials are scheduled to begin in the third quarter of this year in Australia, Hong Kong, Singapore and the United Kingdom. The service is built upon the proven capabilities of AT&T CallVantage(SM) Service, launched in March of this year and currently being rolled-out across the United States.

Today's announcement signals the industry's first business VoIP-enabled global telework solution using high-speed Internet connectivity.

"Maximizing the value of a global IP networking environment and the productivity and mobility it can provide is one of the top priorities of large enterprises today," said Cathy Martine, AT&T's senior vice president for Internet Telephony, Consumer Marketing and Sales. "If the promise of IP can be harnessed with remotely deployed employees and combined with a robust portfolio of VoIP-enabled networking solutions, it will positively influence a business' Return On Investment model. This in turn should stimulate more demand."

Trial participants will enjoy easy access to AT&T's advanced VoIP calling features. These include features such as Personal Conferencing, which will make it quick and easy for participants to establish impromptu conference calls with up to ten individuals. Voicemail with eFeatures will allow participants to hear their messages by phone or PC and forward them to anyone in the world via e-mail. Call Logs will allow participants to track and monitor their calling habits or move frequently called numbers into their personal Phone Book for click-to-dial access.

Responding to customer demand, AT&T is VoIP-enabling its entire business portfolio, providing solutions to companies that are evolving their networks to deliver IP-based services and applications to their own customers, suppliers, employees and partners.

AT&T is driving toward seamless internetworking among all the various elements required for IP-based business communications. And, AT&T is the only VoIP provider with interoperability agreements with the five leading equipment manufacturers -- Alcatel, Avaya, Cisco, Nortel Networks and Siemens -- which is critical to delivering integrated solutions.

The company also is focused on delivering new business voice applications and services like IP-Centrex, call center applications and Telework solutions. These are especially critical for the rapidly growing international teleworking community. The service provides portability of features and significant cost savings compared to making calls from hotels or using mobile roaming service for traveling professionals, affinities and communities that have need to communicate frequently.

"Today's announcement is the latest in a series of moves by AT&T as it continues to reaffirm its position as a networking leader committed to delivering high-value, integrated services, solutions and applications for business customers and consumers," said Martine

Beginning in 1997, AT&T began actively using VoIP solutions to address the needs of multi-national corporations. This early adoption of IP has led the company to its current position as a leading provider of VoIP solutions over its MPLS (Multi-Protocol Labeled Services) -based global network. It delivers these services over any data network including ATM, Frame Relay and IP-VPN.

AT&T was the first business VoIP service provider to offer voice quality backed by standards-based service level agreements. The company currently supports hundreds of business VoIP customers and over the last year alone has experienced a fourfold increase in the number of business customers using its VoIP services.


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