Zeev's Turnips Patch-No Politics (ZEEV)

[caddman]

I will second the SEBL post and the entire CRM concept.

As a dealer, one of my major vendors implemented SEBL as an enterprise CRM for internal and channel use. HORRIBLE! Slow, navigation was poor, no flexible reporting, and costly! Company originally contracted $5m to implement, took a second $5m to finally deliver the poor functianlity. 100% over budget.

Users...even internal sales staff would spend at least 1 full hour each day entering contact/client information.

Now our own company has a new enterprise CRM...owner keeps talking about the value of the database, it's my database...

Note to company...if I ever leave, my clients (80-90%) are not going to keep doing business with you within the year. Does not matter how many names you have in the database. No threat intended. If I ever leave I would probably leave the industry...and the clients would still go away.

caddman