Not surprising... I had heard that was happening alot in plastics... The amount of paperwork and documentation related to our private payor system is overwhelming the system. And we're not talking about $10 per hour clerks here -- not usually. Many who review and process claims are high priced medical professionals who've left the patient care areas. They say we "have the best healthcare system in the world" but that is simply untrue. More accurately, we have the most expensive healthcare system in the world...