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Tuesday, 02/26/2008 7:41:10 PM

Tuesday, February 26, 2008 7:41:10 PM

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Deep Down is ISO 9001 Certified
What is the difference between ISO 9001 / 9002 / 9003?

ISO 9001 is the most complete and demanding standard in the ISO 9000 series, and is designed to assure customers that the quality system is in place through the entire product delivery cycle. It covers product design, engineering, manufacturing, purchasing, marketing, sales, product storage, shipping and handling and product servicing.

ISO 9002 is the next most demanding standard in the ISO 9000 series, and is designed to assure customers that the quality system is in place from manufacturing to service. ISO 9002 does not cover product design as it is structured to be used for companies who manufacture products that have been designed by someone else.

ISO 9003 is the least demanding standard in the ISO 9000 series. It addresses only the requirements for detection and control of problems during final inspection and testing of less complex products or services.

As a customer and consumer, why is it important to me that the quality management system is certified and registered to ISO 9001?

Purchasing products from a company that is ISO 9001 registered provides the customer a much stronger level of assurance that the products they receive are of high quality. What does "high quality" mean? It means that the product meets or exceeds and conforms to the regulatory, safety and customer design requirements that have been specified for the product. To put it in simpler terms, a "high quality" product should meet or exceed customer expectations and requirements.

Most companies make claims their products are high quality. ISO registered companies must do more than just claim their products are high quality. They must demonstrate it! An independent audit organization reviews the company's quality management system every six months or, as a minimum, on an annual basis. The ISO registrar is responsible under strict international and U.S. agreements to verify the registered company is meeting its commitment to quality and safety.

In addition, the ISO standards require registered companies to have an internal audit program that tells internal company management whether its quality system is effective and working satisfactorily.

An ISO 9001 company must document its product's designs and have them formally reviewed and approved as meeting applicable regulatory, safety and customer requirements. Compliance to those designs is not only verified by the required internal audit program but also by the independent registrar.

Product safety and quality are critical elements in the food and dietary supplement industry. ISO 9001 company registration demonstrates to a customer that a company is committed to assure continuous safety and quality improvement in its products.

As a manufacturer who is thinking of using products or services, why is it important that the Farms are ISO 9001?

Companies who need products or services supplied to them to incorporate into their own products have to be significantly concerned from a liability standpoint with supplied product quality and safety. ISO 9001 registered companies provide numerous benefits to product suppliers.

A manufacturer knows what the quality management system is in an ISO registered company. The opposite is true of a company that is not registered. Consequently, a manufacturer may have to perform extensive audit and continuous reviews to just determine what kind of quality program exists in a non-registered company that supplies products to them and whether the program is being maintained.

An ISO registered company is committed to meet purchase order requirements like notifying its customer of product quality problems and allowing access to its facilities for audit or review. It is required to have an extensive corrective action and audit program that not only solves quality and safety issues but also prevents their recurrence.

An ISO registered company that provides a certificate of conformance / compliance or analysis has the documented procedures and records to demonstrate the validity of the documents. This may or may not be true with an unregistered company.

As mentioned above when discussing customer and consumer needs, product safety and quality are critical elements in the food and dietary supplement industry. ISO 9001 company registration demonstrates to a supplier that a company is committed to assure continuous safety and quality improvement in its products.

A summary of some of the most important benefits that customers, consumers and supplier's get from using an ISO 9001 registered company:

ISO certification is direct evidence of a company's financial and ethical commitment to provide high quality safe products.
An ISO certified company must maintain a comprehensive internal audit program which is utilized to demonstrate to management and customers the effectiveness of its quality efforts.
An ISO certified company provides a recognized effective quality management system that has been accepted for use by the U.S. and over eighty other countries around the world as an effective means to acheive product quality.
An ISO 9001 certified company maintains documented, reviewed and approved product designs that meet applicable safety, regulatory and customer requirements.
Many companies say their products are high quality. An ISO certified company must demonstrate it by receiving successful audits from an independent registrar. The registrar is governed by strict international codes and agreements that dictate their operating practices, their audit methods and their staff qualifications to perform company registration and certification. They must be completely independent from the company it reviews. Failure to maintain quality program requirements will lead to de-certification by the registrar.
Using an ISO certified company to provide product needs to a supplier reduces the need for the supplier to perform extensive audit and review to determine what quality system is in place and is it being maintained.
A certificate of analysis or certificate of conformance / compliance from an ISO certified company will be backed up by documented procedures and records that demonstrate its validity.






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