Bob is the CEO of the company, and is not an admin. He can be if he wants to, but he has bigger fish to fry. If Matt won't answer you, I guess he feels you should already know why you were banned. Try bribing him with a dozen freshly delivered Krispy Kreme donuts. If you really want to bribe him, place an order for some of my ribs, and drop ship them to him. That will do it for sure. LOL Good luck, Phil