This is from CSC's website - the company OL has run into the ground. They only have 4 people - one of which has been with CSC for 3 years only and he is a programmer. The others have less than 6 months experience on the software.
Staff: Our Programming and Support Staffs are comprised of very seasoned individuals, the majority of which has been on board since 1992. In fact, we average over nine years of employment at CSC per person.
Best Customer Support: 21 people dedicated to customer satisfaction