News for 'DOC' - (*DJ Applied Digital's Government Telecommunications, Inc. Subsidiary Awarded Defense Security Service Task Order Under GSA Connections Contract)
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August 02, 2007 08:30 ET (12:30 GMT)
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Applied Digital's Government Telecommunications, Inc. Subsidiary Awarded Defense Security Service Task Order Under GSA Connections Contract
DELRAY BEACH, Fla., Aug 02, 2007 (BUSINESS WIRE) -- Applied Digital (NASDAQ:ADSX), a leading provider of identification and security technology, announced today that its wholly-owned subsidiary Government Telecommunications, Inc. (GTI) was awarded a Defense Security Service (DSS) task order under the U.S. General Services Administration (GSA) Connections Contract. The DSS order requires a replacement Automatic Call Distribution (ACD) system and installation support services for the DSS integrated call center that will serve two locations. The Task Order awarded to GTI is valued at $547,000.
GTI will provide the equipment and software for a functional ACD system that meets the requirements of the government. The DSS call center organization routinely receives high volumes and varieties of inquiries from industrial contractors, military units, other government agencies and individuals. The DSS call center staff assists customers by resolving problems, answering questions, or identifying the specific issue and forwarding to the appropriate subject matter expert for resolution. Products supported by the call center are applications, systems, and clearance/investigative information and assistance. In addition, the call center staff provides technical assistance to customers, their employees, or DSS employees with the installation, operation and maintenance of software applications used in support of the DSS missions.
Stephen Wood, President of GTI, commented, "We are pleased that GSA has selected GTI once again to fulfill an important task order, emphasizing GTI's position as a provider of choice for government telecommunications needs."
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