Yep, and Cisco, Dell, and Microsoft etc. etc.....there is good and bad in every form of business.
You can either dwell on the past, or embrace the future!!!
"Sort of" is such a harmless thing to say. "Sort of". It's just a filler. "Sort of" - It doesn't really mean anything. But after certain things, "sort of" means everything. Like after "I love you" or "You're going to live" or "It's a boy".