He explained that in his memoir, but not successfully. As I said he's a Hamlet type, and that is not a good thing if you're director of the FBI.
He's strange in many ways. When he took over as director, he felt that people--he was thinking of the men who worked for the agency--were too stiff and formal. So he insisted on showing up at the cafeteria to visit himself on unsuspecting diners. And he forced them to remove their jackets, apparently because he felt that would encourage camaraderie.
And of course all that just made employees uncomfortable, though even by the time he wrote his book he didn't seem to realize it.
But... Perhaps he does feel he treated Hillary badly. Maybe that's why he chose to make his detective a woman.
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