I think you have a valid point. I don't have a problem with any media that brings an alternative viewpoint, regardless how nauseous it is. But if the media claims unbiased interviews, then they should also not be afraid to ask the hard questions and remain unbiased as possible. But this particular cnn townhall supported shittypants in their control of the interview and questions asked. It's what you don't ask that leaves a bad taste in viewers mouths.
This seemed clearly set up by shitty pants's people. I don't think it worked out well for shittypants or cnn.