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What Is UX, and What Does It Mean?

UX stands for “User Experience,” and it encompasses the entire relationship between the user and a product. What that looks like will depend on the industry and product that we’re talking about.

The term was invented by Don Norman, an engineer at Apple and co-founder of the Nielsen Norman Group, in the 1990s. Norman describes UX this way:

“‘User experience’ encompasses all aspects of the end-user’s interaction with the company, its services, and its products.”