TAP Real Estate Technologies Inc (RWAX)

[The Big Whoop]

After reading about your experience I did a search to see if I could find any other mentions of issues and the support from the company. All I found was the one pasted below. If anyone else finds any.. I would love to see more examples.


If you were having issues with ETX reflection of funds or disapeareance all together of your blocks, here is the reply from HUMBL
My dashboard looks fixed now and all is well. They responded in an efficient time manner and will continue using the platform. Here is the reply I got today:

Financial Agent (HUMBL)

Apr 7, 2021, 5:34 GMT-11

Thank you for reaching out to HUMBL. There was an update that was pushed out last night that corrected an issue with the Active ETX purchases. This may have affected your dashboard. Our system was not accounting for BTC that was reserved from Active ETX purchases so it appeared that funds were still available for more purchases. This resulted in the dashboard allowing unlimited Active ETX purchases. Any Active ETX purchases made with insufficient funds have been removed from your dashboard. Any Active ETX products that you purchased with sufficient funds will remain on your dashboard. Please note, all funds always stay on your exchange. Humbl Financial cannot remove funds and in no way this would affect your balance on your exchange. Going forward the problem is resolved, and you will only be able to purchase Active ETX products if you have the sufficient funds to do so. So to clarify, no extra funds were added for these purchases. This was a dashboard display issue only. Further note that when an ETX is purchased, the difference between cost basis and close price is based on yesterdays close. Therefore, you may see a gain or loss until 00:00 GMT when the close price will update. Live price results are being worked on which should align the cost basis and current price. We apologize for any confusion this may have caused and we appreciate your continued patience as we update the platform to provide the best service possible for our customers. If you have any other questions, please feel free to reach out. Thank you for supporting HUMBL.