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Post# of 123868
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Re: Mattu post# 84521

Thursday, 01/04/2007 6:10:04 PM

Thursday, January 04, 2007 6:10:04 PM

Post# of 123868
Yes, you are correct. This is not the first time. However, you have made it clear that iHUB's TOU is only applicable to those that you want it to apply to. The TOU is not uniform, and your actions are clearly discriminatory. As of right now, I can go on each and every board and point out someone that has violated the TOU, yet you condone it. I myself have sent you numerous PM's reporting violations of TOU and yet you did nothing.

Now, as far as considering another site, I like iHUB. If I did not like iHUB then I would not have paid for a membership, not once, but 4 times in the last 2 months. I have paid for services that you have failed to render. Now, you can say that I have violated the TOU, and am not due a refund, but that means absolutely nothing to me (or VISA), seeing as how the policy is not uniform. If you want to jerk around your FREE members, then go right ahead. If you want to jerk around your PAYING customers, then I would suggest that you credit my VISA with the difference of the amount that has been paid to you ( (1) 3 month membership and (3) 1 month memberships...only 2 months of service have been rendered).

Now, I hate that it has come down to this. Like, I said, I like iHUB, and for the most part, I think that you do a good job running the site. You do seem to get on the occasional power trip, but that is besides the point. If I was running this site I would probably do the same thing.

So, let me know what it is that you plan to do. Either (A) restore my membership that I have paid for and treat me with the same decency that any other paying customer deserves, (B) Credit my VISA with the difference of what I have already paid, or (C) I can contact VISA and dispute every single penny that has been paid to you, and I will win.

I would of course prefer that we just get along and let by gones be by gones. Neither of us want to resort option C.

Since you are apparently the judge, the jury, and the executioner, let me know your verdict.

Thanks again,
Ryan

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