That is very odd. I would call office and tell them that no one has gotten back to you. Then ask to speak with the CEO. They will put you through. Many people here have spoken with the company and the CEO. I can tell you from personal experience that they are very responsive so you being ignored is very strange. You might also try sending message via facebook. They are pretty good as well. Let us know if you get a response?
Market Data 
Markets 
AI
