Her logic is sound. It does not compare to an airplane. Your saying the fire department never protects people and should have to pay for your house burning down; because you hired someone who wasn't an electrician but pretended to be. You of course never checked but did read an anonymous chat site with intriguing theories.
It's not that I don't feel sorry for some of you but you are a large part of the problem with what happened. You tried to screw imaginary penny stock shorts, and instead got screwed. You are warned at every turn about this from all agencies including your broker.
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