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Re: None

Monday, 07/16/2018 10:37:37 PM

Monday, July 16, 2018 10:37:37 PM

Post# of 255759
Email from CarMax:

I sent an email to CarMax to ask about BSafe- and before anyone says that iHub members are harassing the dealers- I sent 1 email and simply asked if they knew about the device and whether it was available at the dealership.

Note: their customer service and sales manager were great. The local sales manager returned my email in just a few hours and was very pleasant. If you’re buying a car and near Hartford- give them a call:

From: Marcus R xxxxxxx <marcus_r_xxxxxx@carmax.com>
Date: Monday, 16 July 2018
Subject: Regarding Your Question
To: "xxxxxxxxxxx@gmail.com" <xxxxxxxxx@gmail.com>


Brian,

We have not received any information on the BSafe Mobile device/app. I did do some research online and it appears that the company is working to partner with Carmax but nothing looks finalized yet. I am sure if and when we have this option available, it will be presented on Carmax.com so feel free to monitor the site for more details.

We will be thrilled to help you in your car-buying journey for your daughter! That is an exciting endeavor for many parents and their children... and really one of the best parts of our job to share in that experience. We look forward to the opportunity to earn your business in the future. When you are ready, just call in to the store and set an appointment with a sales consultant. They will guide you through the process!

Kind Regards,

Xxxxxxxxxx

Sales Manager

CarMax Hartford #7286

89 Weston Street

Hartford, CT 06120


Local (860) 920-6440
Toll Free (855) 699-2884
Fax (860) 920-6449

*********************************

Now- this person didn’t say there was no deal, they said that he had not heard of the deal. I know these deals take time, but a “huge” partnership like this would be discussed with the regional sales managers, don’t you think? Aren’t we mass producing the device? Based on this boards’ calculations- we’re producing 2000 units a month, right? Shouldn’t we have enough devices to ship to CarMax right away?