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Let me us know what they tell you.

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cintrix Member Level  Wednesday, 12/20/17 12:43:21 PM
Re: ottoman post# 5050
Post # of 5138 
Let me us know what they tell you. My last correspondence with them regarding this fee (that they never informed us about) was answered with a:

A response from the Compliance Department should be expected by Secure Message.

Please note that the Compliance Department reviews customer concerns on a case-by-case basis.


Whenever they don't want to deal with an issue anymore they give you the "we sent it to the compliance dept" which translates to this:
"compliance doesn't give a rat's arse about your complaint and you won't be hearing back from them.'


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