Last Updated: DECEMBER 31, 2019
to share with you our information collection practices and the options you have when visiting
https://investorshub.advfn.com, or using its
applications or related services (hereinafter referred to as “the Website” or “the Site”) via any client or application.
Please note that other websites affiliated with InvestorsHub.com, Inc. may be governed by separate policies. When
either by placing a prominent notice on the home page of our Website or by sending you a notification directly. We
Who is Collecting Your Information
Investors Hub and its affiliates are the sole owners of the information collected; except as otherwise provided in this
aggregated information that does not personally identify you with third parties in order to improve the Site for our
Website users. You can always be assured the information we collect is used to provide a more personalized experience
for our Website users. Such "site usage" and statistical information may be made public information at Investors Hub’s
Please note that we do not control all content served in conjunction with our Site. Investors Hub site may include
content from other parties that may perform user activity tracking other than that described herein. In particular, some
of our partners may use "cookies" in ways that we do not.
None of the required information and/or optional information collected on any form on this Website is used for other
Hub may share information provided through the Website with third parties under contract with Investors Hub to assist in
providing certain services or other features offered to our Website users, such as ADVFN market data content. In the event
that Investors Hub utilizes a third party to provide such services, our contract with the third party will include
obligations upon the third party to keep all information obtained during such contract confidential and secure. For
additional information on how ADVFN collects and stores data, please visit https://www.advfn.com/common/legal/privacy.
What is Collected, and How Do We Use It
that potentially can be used to uniquely identify, contact, or locate a single person and that Investors Hub collects from
you. Personally Identifiable Information includes, without limitation, the following: user name, password, first name, last
name, address, e-mail address, phone number, credit card number, IP addresses, device and client identifiers,
submissions to website including support requests, administrative history, public and private posts, and audio or video in
which you are depicted or identifiable.
Any Personally Identifiable Information collected by Investors Hub will be safeguarded to protect against unauthorized
access. Procedures are in place to secure any personal information provided to Investors Hub. Investors Hub stores your
personal information in a computer database on dedicated servers that allow only limited access. Investors Hub employs
commercially reasonable efforts to protect this information from loss, misuse, and other unauthorized disclosure, alteration
Although you may browse the public pages of our Website without registering or providing any Personally Identifiable
Information other than IP addresses, certain sections of our Site do include forms on which you may choose to supply
personalized information that will enable you to make purchases online, access premium content or receive individualized
services or features that we cannot offer anonymous users, and certain other pages of our Website can be accessed only
by registered users. You can always choose not to provide information; however, if you do choose not to provide such
information, you may not be able to make purchases via the Site, access certain areas of the Website, obtain premium
content, or take advantage of certain other Website features.
Except as necessary to facilitate or fulfill any aspect of any services, products or features that you purchase, request,
sell, lease, share or exchange your Personally Identifiable Information with any third party.
In order to access pages requiring registration, you will be required to create a User Account by completing the registration
form and creating a User ID, alias and password. If you create a User Account, Investors Hub collects certain Personally
Identifiable Information when you register, including your user name, alias, password, first name, last name, and e-mail
address. This information is stored for internal purposes only unless Investors Hub is required to disclose this information
pursuant to law or court order. However, if you post or send offensive, inappropriate or objectionable content anywhere on
Investor’s Hub, Investors Hub can use information available to it about you to stop such behavior. This may involve informing
relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content
and your behavior.
If you subscribe for premium services, such as Investors Hub's Message Board Packages or you wish to gift a subscription to
another person, a credit card number as well as contact for a third party recipient, if applicable, will be collected. It is
optional for you to decide whether to provide additional information beyond these items. Credit card information for subscriptions is never
stored on or by Investors Hub. It is processed entirely by Verisign or other similar third-party processor via secure
transaction. Note that credit card information may be stored by Investors Hub with respect to recurring Investors Hub Newswire
Services and for commercial advertising/marketing clients. For subscriptions to ADVFN's Real Time Market Data services,
ADVFN, a third-party, will collect credit card information for purposes of recurring subscriptions to this service.
The following are categories of information we collect:
- Web Browser type and version
- Operating system
- Specific web page on iInvestors HubHub
- Referrer URL. (The URL from which you reach our website)
- IP address
- Date and time of access
- Geo location based on IP address
Such data only enables Investors Hub to:
- Provide non-identifiably analytics data
- Improve the content of our website
- Monitor any gaps in service delivery
- Monitor and prohibit malicious activity on our website
Such data is stored on secure servers in a web server file format.
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine the use
of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
To opt out of Google analytics click here.
ComScore is media measurement and analytics company providing marketing data and analytics to advertisers. Advertisers on Investors Hub may use ComScore
to target users based on their demographics. The data held by ComScore is governed by their
You can opt-out of browser tracking here. Investors Hub
does not share your personal data with ComScore and does not take responsibility of processing and storage of your personal information if
any of our advertising partners obtain your data from ComScore.
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
This type of service allows interaction with the Facebook platforms directly from Investors Hub.
The interaction and information obtained through Investors Hub are always subject to the User's privacy settings for Facebook.
Facebook might collect traffic data for the pages where the service is installed, even when Users do not use it.
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Twitter may collect cookie and usage data even when the service is not used.
Data collected upon registration
When creating a user account on Investors Hub, the following personal information is collected, including but not limited to:
- First Name
- Last Name
- Email Address
- Tracking Cookie (Optional if you registered via an Investors Hub marketing campaign)
- Date and Time
- Your consent to process this information
- Your consent to receive our email services
- IP address
If you have consented for us to process your information, Investors Hub will process, use and store this data for the following purposes:
- Our authentication service to log you into the website;
- Our marketing service to evaluate which campaigns work best;
- To allow the use of all personalized functionality on the website;
- For fraud protection and quality control;
If we do not receive your consent to store and process the above information we will be unable to provide any of our personalized
(i.e login required) services.
Data collected upon activation
After registering with Investors Hub, you will be sent an email with a link to activate your account. By clicking on service activation link, we will
collect the following information:
- Date and time
- Your Country based on your IP Address
- Reference to the email content we sent to you
- (Optional) Your consent to receive our email service
The activation email verifies that you have access to the email address you supplied which will be used to communicate the purchase of our service
subscription or major site affecting issues.
Data collected when purchasing an Investors Hub subscription:
Investors Hub subscriptions are processed by Paypal/Verisign. The following information is returned to Investors Hub by the processor:
- Card type
- Last 4 digits of account number
- Card expiration YYMM
- Date and Time
- Transaction ID
If you give consent to receive our email services, Investors Hub will distribute the following types of emails to you:
- Notifications when new messages arrive in your Investors Hub mailbox
- News and periodical reports - We send snapshots on the recent market activity.
- Service Announcements - Updates for improvement to our website and special offer to our subscriptions.
- Third party communications - Content provided by third parties.
- Newswire - Press releases, investment opinion reports or marketing pieces provided by third parties.
You can manage the email services and the types of communications you receive by:
- Clicking the unsubscribe link at the bottom of our email;
- Visiting https://ih.advfn.com/common/unsubscribe and entering your email address in the space provided;
- Contacting customer services at email@example.com or telephone 1-888-992-3836
- You can deactivate new message notifications by visiting
My Site Options
and setting the appropriate options to "No."
Investors Hub may show you personalized adverts from one or more of our advertising partners. We do not share personal information like your name,
address, email address or phone number with our advertising partners.
Our advertising partners will store information about your interactions with their adverts. They will use this information to show you more relevant
adverts or limit the adverts you see. Generally, advertiser would track your interactions by using cookies. (To understand what cookies are and how
Investor Hub uses them please see "Investors Hub cookies" in this policy.) Information processed and stored by our advertising partners will be held
It may seem like Investors Hub have passed or received information about you by the clever way adverts work.
For example, you may have browsed Amazon's website before checking Investors Hub. Amazon will have access to your information and all the products
you nearly purchased. Amazon will also have placed a cookie to identify you. When Investors Hub shows to a generic Amazon advert, Amazon would be able to
identify you by their cookie and be able to personalize the advert for you. At no point is the information in the advert passed to Investors Hub
or information from Investors Hub passed to Amazon.
Here is a list of Investors Hub advertising partners who are not integrated with the consent management tool:
Additionally, you can find out more and opt out of third party advertisers here:
Our Website offers features that allow you to receive electronic alerts, including but not limited to Daily Markets Bulletin,
Forex Weekly News, Investors Hub Service Announcements, Commercial and Special Offers List, notices about updates to our
Website, other promotional announcements, new products and other information. When you sign up for such electronic alerts
or notices, we will collect certain Personally Identifiable Information, which may include without limitation your name,
mobile number (if you opt in to receive text alerts), e-mail address and other basic contact information. As noted, we will
send you occasional updates about the site, various market update information from us and our parent company, ADVFN, and
select advertising via email. In any such email you will have an "opt-out" link you can use to remove yourself from the lists
for any and all specific types of emails we may send, or you can contact us at support@InvestorsHub.com. We send the emails
ourselves and do NOT give or sell your email address to marketers or anyone else.
Moderators of individual message boards have the ability to send emails to individuals who have explicity subscribed to a maillist for a message board they moderate.
This is an opt-in only service which must be confirmed by clicking a link sent to the entered email address. While the board moderator must provide a "reply-to" email address,
they do not have access to the subscribers' individual email address unless the recipient elects to reply to them directly. You can unsubscribe from boardmails by clicking the unsubscribe link provided in each email, or by visiting
My BoardMail Subscriptions.
Newsletters and Other Subscriptions.
Various pages on our Website include forms that permit you to subscribe to newsletters or other subscriptions. When you register
to receive newsletters or other subscriptions, we will collect certain Personally Identifiable Information, which may include
without limitation your name, address, phone number, e-mail address, confirmation of age and other basic contact information.
Online Purchases/Premium Content
If you order products or subscribe to premium content via our Website, we will collect Personally Identifiable Information,
which may include without limitation, name, address, phone number, e-mail address, and shipping and other contact information
for the recipient of the item (if different than yours), your name and account number (if applicable) as well as payment
information, such as credit card number, billing address, expiration date and other billing information. We do not store credit
card information after a transaction is completed, with the exception of payments for recurring Investors Hub Newswire Services and for
commercial advertising/marketing clients.
Surveys and Other Voluntary Demographic Information
In addition to the above information, certain forms on various pages throughout our Site may ask users to voluntarily provide a limited amount of demographic information. In addition, Investors Hub or its affiliates may conduct online surveys that ask you for demographic data, such as your zip code, age or income level. Investors Hub or Investors Hub's agents may also contact you by e-mail, using your e-mail address collected when you filled out one of the forms on our Website, with the option to participate in consumer research studies. Providing such demographic information and participating in such surveys or other consumer research are always voluntary. Investors Hub aggregates the responses we receive before using the information to improve the products and services we offer. We do not link your individual responses to your personal information at any time. Investors Hub uses this information only for internal marketing research to help us better serve our users and customers.
Marketing, Promotional or Other Transactional Communications
As noted above, if you have opted in to receive marketing, promotional or other informational communications from or on behalf
of Investors Hub, we may use your e-mail address from time to time to contact you to announce new features, products or services
that may be available in our stores or on our Website or to send news and information regarding Investors Hub or its products or
services. You can opt out of receiving these promotional communications at any time by following the instructions in the e-mail
or emailing support@InvestorsHub.com.
We may also use your e-mail address to contact you to verify and/or update any information related to services, features or
transactions that you have requested via our Website. Although you may opt out of the promotional e-mails as noted above, you
should be aware that, that as long as you use our products and services or otherwise maintain a business relationship with us,
however, you may not opt out of receiving communications from us relating specifically to those products and services or that
Private Message and other Contact Pages
You may also provide Personally Identifiable Information to us when you voluntarily communicate with us, such as by requesting
information via e-mail, support requests, TOS reports, Requests for Deletion Review, utilizing the private message features on
the Website, or otherwise contacting us electronically. We may retain such Personally Identifiable Information for use and
Change in Ownership or Business Transfers
As we continue to develop our business, we might sell or buy assets. In such transactions, customer information generally is
one of the transferred business assets. Also, in the event that Investors Hub or substantially all of its assets are acquired,
customer information, including Personally Identifiable Information, will of course be one of the transferred assets to the
extent permissible under law.
With your consent, we also collect additional information about how you use and access our Website to analyze trends,
administer our Website, track user’s navigation on the Site and gather broad demographic information for aggregate use, which
enables us to improve the Site by making it more accessible and easier to navigate. For example, we may automatically receive
and record information in our server logs from your browser, including your IP address (the Internet address of your PC),
the type and version of your web browser, referrer addresses and other generally-accepted log information. IP
addresses may be linked to other Personally Identifiable Information. We may also record page views (hit counts) and other
general statistical and tracking information, which will be aggregated with that of other users in order to understand how
our Website is being used.
A “referrer” is the information passed along by a web browser that references the web URL you linked from and is automatically
collected by our Web server. We may collect and use this information to understand the Websites referring traffic to our Website
and to present appropriate content to our potential users. We may tabulate referrer information on an aggregate basis to identify
trends and traffic patterns. Investors Hub may share aggregated demographic information with our partners. This is not linked to
any personal information that identifies any individual person. Investors Hub may use your profile information to create
personalized content, offers, and services, but this information will only be used by Investors Hub and its affiliates.
Your right to access and update your personal information
You may have the right to access the personal information held about you. To
obtain a copy of the personal information we hold about you, please send an
email to firstname.lastname@example.org or write to us at InvestorsHub.com, Inc.,
Suite 801-137, 3122 Mahan Dr, Tallahassee, FL 32308-2502
If there are any changes to your personal data or if you believe that the
personal data we have about you is inaccurate, incomplete, misleading or
not up-to-date, please contact email@example.com so that we may
take steps to update your personal data.
Disclosure of personal information
Investors Hub does not sell or share your personal information.
Your personal information is only shared with third parties when you access
their adverts through our website and give explicit consent to those third
parties to process and hold your personal information for that specific
advert. If you consent to receive future adverts from those third parties,
they will process and store your personal information for future
communications. Information processed and stored by those third parties
to the third-party advertiser unless and until you choose to explicitly submit the form.
We may share your information with our related companies so that they can provide products and
services to you where you consented.
As a part of providing you with our services, and for the management and
operations of these services, and to comply with legal and regulatory
requirements, we may be required or need to disclose your personal
information to the following third parties:
- Law enforcement, governmental or administrative agencies or when directed to
do so by a court or tribunal of competent jurisdiction.
Data breach reporting
If a data security breach occurs, we will notify this to the relevant
regulatory body promptly and in any event no later than 72 hours of
discovery. Where we are unable to make such notification within 72 hours we
will provide the reason for such delay.
Any individual impacted will be informed where there exists a high risk to
the rights and freedom of the client. We will do so without undue delay.
check back regularly for updates.
What is a cookie
A cookie is a small text file that is store on your computer/device.
They can be read by the site that created the cookie and yourself. A Website
will use the cookie to read and write information to make the website work,
|Type of Cookie
||Description & Example
||These are cookies are required for the operation of the website.
- CookiePrompt - Used to check if you have seen the consent management tool
- SID - A secure unique id for logged in users
- __cfduid - The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. More info
- hubOrigID - This is used for legacy Investors Hub pages to store your account identification during and between visiting our site
- Investors HubUserID - This is used to store your account identification during and between visiting our site
- IHCheckSum - A unique id used to validate your browsing session with the website
- username - This is used to determine your access level to market data originating from ADVFN
|Analytics & Performance
||They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily and speed up high volume pages.
- Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. To view more infomation about the cookies used by Google Anayltics click here
||These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
Investors Hub and its affiliate ADVFN operate an in-house advertising system which does not share any information with third parties.
- OASISID, MKTA_THEOASIS, MKTA_GT - These cookies are used by Investors Hub's (ADVFN's) legacy advertising system
- aas_vid, im - These cookies are used by Investors Hub's (ADVFN’s) current advertising system
Your browser should let you control whether websites you visit can use
cookies or not. If you are unsure how to do this, please consult the help
files available via the Help menu in your browser or go to allaboutcookies.org/manage-cookies/index.html for online help.
Please note that turning cookies off will restrict your use of the website,
stopping you from accessing many features that require you to be logged in.
Third party cookies
Third party partners of Investors Hub use their own cookies and have their own
Third party cookies are used to gather statistics but cannot be used to
identify individuals. We allow our partners to serve these third-party
cookies, but we do not have access to them.
A large proportion of the advertisements you see on the website are
generated by third parties.
Cookies are often used by these third-party partners to allow them to track
the number of people who have clicked on or seen a particular advert or
page and how many people have seen the advert or page more than once. Parts
of this statistical data may be shared with us by third parties, allowing
us to improve the targeting and placement of adverts on the website.
Your browser should let you disable third party cookies. If you are unsure
Special Notification with respect to Children's Privacy (Users under the age of 18)
In response to concerns about protecting children's privacy online, Congress enacted the Children's Online Privacy Protection Act of
1998 ("COPPA"), which sets forth rules and procedures governing the ways in which Web sites may collect, use and disclose any personal
information for children under the age of 13. Further, the General Data Protection Regulation (“GDPR”) requires that EU-resident users
be at least 16 years old. Investors Hub does not target children under the age of 18 and does not offer or knowingly sell any of its
products or services to children. Moreover, Investors Hub DOES NOT:
- Request or knowingly collect personally identifiable online or offline contact information from users under 18 years of age;
- Knowingly use or share personal information from users under 18 years of age with third parties;
- Give children the ability to publicly post or otherwise distribute personally identifiable contact information;
- Entice children with the prospect of a special game, prize or other activity to divulge more information than is needed
to participate in the activity.
Investors Hub and its affiliates may disclose any or all of your Personally Identifiable Information if we are required to do so
by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served
on us (for example, under a subpoena, court order or other regulatory requirement or to maintain or protect the security of the
Website); (b) protect and/or defend our rights or property or other legal interests or of any Website user; or (c) act in urgent
circumstances to protect the safety of the public or other users of the Website. This includes exchanging information with other
companies and organizations for fraud protection and credit risk reduction.
From time to time we receive requests to disclose the identities of our users. As noted above, we do not disclose the identities
of our users unless we are legally required to do so. However, you should be aware that the identifying information specific to your
use of Investors Hub, including your IP address, name, and email address will be delivered when requested by a legal subpoena,
subject to the following:
If a governmental agency (for example, the Securities and Exchange Commission, law enforcement agencies, United States Attorneys'
offices or similar governmental agencies) sends us a subpoena, we will comply with it. If we receive a subpoena by a third party
that is not a governmental agency (for example, a subpoena in connection with civil litigation), we will attempt to contact the
user whose identity has been requested using the contact information the user provided during the registration process including
by email and/or a message sent to your Investors Hub account so that you may seek to prevent our delivery of this information or
quash the subpoena. We will wait 10 days after notifying the user before complying with the subpoena by disclosing the identity
of the user, unless the subpoena requires us to disclose this information before then. If we cannot wait 10 days because of the
deadline in the subpoena, we will advise the user of the deadline included in the subpoena when we provide notice that we received it.
If you are a paying subscriber to Investors Hub, you are able to send and receive private messages using our database system.
Our policy is that we will not deliver the contents of private messages to anyone, even when demanded via subpoena. As a user
of Investors Hub, however, you should understand that this is no guarantee that we won't someday be forced by a court to deliver
this information. It hasn't happened yet, but please be advised that it is possible.
For more information on our policies for handling subpoenas, please visit our
Access to and Ability to Correct Personal Data
Upon request via postal mail, e-mail, or phone, Investors Hub will provide you a summary of any personal information retained by
Investors Hub regarding you. Investors Hub will only send personal records to the e-mail address associated with you once it
has verified the requestor is the true account owner. Request for this information should be made to: support@InvestorsHub.com.
Use of Third Parties or Agents by Investors Hub
As noted earlier, Investors Hub may employ third parties or other companies to perform functions on our behalf, such as processing
and fulfilling online orders or requests, such as online purchases or other transactions via the Website, processing credit card
payments, shipping or delivering packages, providing customer service, sending print and electronic mail, removing repetitive
information from customer and e-mail lists, maintaining and analyzing information collected and/or stored via the Website, hosting
sites from this Website, measuring the effectiveness of promotions and e-mails, performing analyses of users’ activities on
https://investorshub.advfn.com, serving images via our Website, and fulfilling other functions necessary to our business.
Investors Hub also may use third party vendors or other companies to assist in providing certain services, products and
communications to you, such as delivering newsletters, alerts and other communications to those Website users who have opted
in to receive them. In the event that we utilize third party vendors or companies to provide any of the services described
above or similar services, we may need to share your Personally Identifiable Information with them to enable those companies
to perform their obligations. However, we will provide these companies only with that information necessary to perform their
functions on our behalf, and we will not authorize them to use your Personally Identifiable Information for any other purpose.
In such event, these companies are required to agree, in writing, that they will abide by the privacy statement and privacy
standards implemented herein, including the relevant confidentiality and security provisions.
Your personal information will be kept only as long as needed to provide the services to you and fulfill the purposes described
in this Policy. Retention periods will vary depending on the type of information collected and how it is used. When the
information is no longer needed and there is no need for us to retain it to comply with legal or regulatory obligations, we will
remove it from our system and any personally identifiable information will be depersonalized.
You should be aware that there is an inherent risk in transmitting any data electronically. This risk is inherent in all
Internet dealings. Consequently, we cannot guarantee that any Personally Identifiable Information transmitted will be prevented
from being viewed or used by any particular person and therefore, you agree to hold us harmless from and against any injury,
financial or otherwise, that results from such unauthorized viewing or use. Moreover, e-mails sent to us over the Internet are
susceptible to detection, decryption, eavesdropping or tampering. Thus, you agree to hold us harmless from and against any harm,
financial or otherwise, that results from such detection, decryption, eavesdropping or tampering of e-mails.
In the event that a breach occurs that results in a high risk to you, we aspire to notify you within 72 hours of the breach and
will take all necessary steps to mitigate any issue. In addition, you must take steps to maintain the security of your private
information by keeping your password and other personal information confidential. It is important for you to protect against
unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Updating Your Information and Opting Out.
Investors Hub may (depending on your jurisdiction) permit you to withdraw your consent and decline -- or “opt-out of” – having your personal information
collected, or used for marketing purposes, certain mailings and other materials we may offer. You may opt-out by contacting us
via e-mail at support@InvestorsHub.com, or write to us with your request, at the mailing address as follows: InvestorsHub.com,
Inc., 3122 Mahan Drive, Suite 801-137, Tallahassee, Florida, 32308-2502. You may also follow the instructions in the e-mail
that you receive. If you do not want to receive e-mail from us, your most immediate recourse is to update your preferences on
by entering the e-mail address that is receiving the e-mail, checking/unchecking the appropriate selections and then clicking
the Update button at the bottom of the page. By seeking account removal or opting out, you may no longer be able to participate
in some or all of Investor Hub’s sites. When Investors Hub removes your personal data upon request, the removal will not include removal or
deletion of forum posts.
Our Site may contain links to other sites. Please be aware that Investors Hub is not responsible for the privacy policies of other
sites. We encourage our Website users to be aware when they leave our Website and to read the privacy statements of each and every
Service, including limitations on damages and application of the law of the state of Florida. Please let us know if you have any