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AgentView Enterprise 5.0 now has a publishing option specifically tailored to interface to smart phones and tablets, allowing you to leverage your investment in this advanced contact centre engine by making any of its metrics visible to the right people in the right way at the right time.
Welcome to Centergistic Solutions Inc
Our first goal is to make working with us easy. We are a small company and pride ourselves on being agile and responsive. That is one of the reasons that we serve many of the world’s largest contact centers as well as small growing ones. Before you put your trust and revenue into Centergistic Solutions, we will make sure that you have an understanding of the philosophy, process and milestones behind each installation of AgentView.
Centergistic Solutions helps contact centers increase productivity using the people, systems and technology they already have in place. We do this by providing Goal Achieving Metrics™, a system we developed to help contact centers gain a measurable performance lift in real time.
Our award-winning AgentView® Enterprise is the conduit for Goal Achieving Metrics and is currently running successfully in over 3,500 contact centers all over the world. AgentView´s patented collectors extract key data from all major industry PBX/ACDs as well as a library of other systems to deliver the optimum set of metrics necessary to provide a dramatic improvement in performance.
History
Centergistic Solutions originated as Account-A-Call in 1972, one of the pioneers of the call accounting industry. In 1999 the company sold Account-A-Call and formed Centergistic Solutions to concentrate all its efforts and technology on serving the growing needs of the contact center industry. Today, we have offices in the U.S., Mexico and the United Kingdom.
new mobile website launched!!:
http://m.centergistic.com/index.html
http://www.centergistic.com/
ok, 6 to 12 months = thnx!
still holding, long term
Hi monda, cgso = still holding = short or long term???
someone finally snagged those .04's, asking .10 now-anything under .10 is a gift, imo
cgso = .35 c .04 = too low price!
m2f, TD ameritrade level 2 = 0x0???
that's your decision
Hi monda, .041 x .08 then .28 or .43 = take profit?
after .08 is .28 on level 2 ask-anything under .10 is a buy, imo
CGSO = .055 X .16 P/M!
I got bot 1k @ .06 today & buying more shares @ .02 gtc!
i bought more, .0575
Hi monda, I rather bidding @ .02 gtc!
from CGSO blog:
Centergistic
Anyone interested in true customer relationship marketing read this report from IBM. It's downloadable and thought prov…bit.ly/gyLQPU
3 hours ago
http://www-935.ibm.com/services/us/gbs/thoughtleadership/ibv-social-crm-whitepaper.html
GM monda, CGSO = coming run up?
news!:
http://www.centergistic.com/AgentView_Release_5.x.htm
Centergistic’s AgentView Release 5.x Real Time Performance Analytics Supports latest releases of Noble Dialer, Avaya Aura and IQ, Aspect UIP 6/7, Spectrum EP 10, Genesys and Cisco updates
October 10, 2011, Irvine, CA --- Centergistic Solutions has released AgentView Version 5.1127 with support for Noble Dialer, Avaya Aura and IQ, Aspect UIP 6/7, Spectrum EP 10, Genesys and Cisco updates, it was announced today by Ram Iyer, President.
“We are pleased to announce the latest release of AgentView 5 platform to our growing global community of AgentView users, underscoring our commitment to continuous improvement to the AgentView product lines,” said Ram Iyer, Centergistic President.
Among the new features and improvements users can expect are:
Support for the Avaya Aura platform 6.x.
Support for the Avaya IQ reporting engine.
Support for Aspect’s UIP 6.x /7.x and Spectrum EP systems 10.x.
Support for Noble Dialler.
Support for the latest Genesys updates.
Support for the latest Cisco UCC ACDs.
Improved the ease of administration for the increasingly popular DashView HD large format display systems,
Preview background images in the layout editor to save time publishing to the Displays
Copy and paste for both individual gauges and whole layouts to duplicate information to multiple displays at the same time.
Allowing multiple uses of the same layout in a deck to make it easier to include corporate communications content in with you metrics.
Improvements to the administration interface for ease of use.
By December 1st, 2011 Federal Bankruptcy Courts will mandate that all Notices be filed with the courts. No exceptions.
Bankruptcy Judges and Trustees are now actively scrutinizing Proof of Claims and Claim Transfers for errors and omissions. There is zero tolerance for errors.
These rulings and mandates reflect a world of tougher rules and regulations, and the risk of litigation for loan servicers has never been greater. NCF was created to help members of the financial services industry and bankruptcy practitioners eliminate risk, reduce overhead and save money.
NCF presents the financial services industry with a single point fully automated hands-free proof of claim preparation and risk management system. This technology has been created for use by investors, mortgage loan servicers, financial service companies and law firms with a bankruptcy law practice.
NCF performs these key functions:
Automates the preparation of the Proof of Claim, attaches all necessary supporting documents, and files the Proof of Claim with the correct court in accordance with their specific filing conventions.
Audits for compliance in accordance with the unique rules of each bankruptcy court district.
Automates bulk claim transfers and scrubs each claim for anomalies and errors.
Automates the process of creating and mailing notices to debtor, debtor's attorney and trustee. Notices include payment changes, post-petition payments, HAMP and escrow.
Whether you are filing a single Proof of Claim or transferring large pools of claims; NCF revolutionizes a process that is time consuming and prone to human error and litigation risks.
up 53% yesterday on tiny volume, this stock can easily go to .30-.50/share, imo
real company here, not a 20 minute hot momo play, imo. if you're looking to daytrade this, probably not the stock for you, jmo
DashView Mobility Top Six for Smartphones!
Centergistic is looking at creating what we've dubbed DashView Mobility Top Six™ which would show up to 6 business metrics in graphic format. It would be fully secure, allow drill down to a deeper layer of 6 metrics in each category. All real time data. Also would allow instant access to key people to communicate and/or share the data with. Powerful collectors can reach into any open database and extract data to create the Top 6. Alarm threshold conditions could be set on any metric to alert the user. All you'd have to decide is what key metrics you'd want to keep close to you at all times.
How Smartphones Can Make Contact Managers Manage Smarter
While many executives are content with using their smartphones to write emails and check on portfolios, contact centers offer a unique application for smartphones – metric dashboards. Most contact centers today have some type of performance monitoring system in place to help managers and supervisors gauge the efficiency and productivity of their center. Unfortunately though, many of these systems rely on physically tied down forms of report delivery, such as a dim computer screen in the back room office. This forces managers to be constantly confined to their rooms, unable to see what is actually happening on the call center floor and thereby preventing them from knowing completely their center’s happenings. If the manager were to somehow be able to take the reports with him, he would not only be able to leave his office, but also to engage with his agents as well.
Furthermore, in modern cases where the manager has to step out of his office, it is likely that he will experience a near-complete disconnect on the condition of the center, with the only traces of information coming from supervisor text messages and phone calls. This of course is not the best way of delivering information, especially in cases of emergency. Still, is it really a good idea to conduct business based solely on what some people choose to tell you? Probably not. It would be much smarter if you could see the information for yourself.
Managers should be able to monitor their center’s performance no matter where they are, with quick access to the same metric data as if they were sitting at the computer in their offices. Imagine, being able to check how a particular department is doing before even arriving at the office in the morning, being able to direct supervisors based on performance data while standing in line to order lunch, or being able to diffuse a crisis before it gets out of control while sitting on a couch at home. In fact, it is surprising that most managers haven’t even considered asking for such solutions from their IT departments, as virtually all the required pieces of technology are already available.
Posted by Centergistic Solutions
all in one dd post:
CGSO: collaboration with AVAYA-a multi-billion dollar revenue company!!
http://www.businesswire.com/news/home/20110209005586/en/Centergistic-Solutions%E2%80%99-AgentView%C2%AE-Enterprise-Compliant-Avaya-Aura ;
this is AVAYA:
http://www.avaya.com/usa/?CMP=KNC-nausggbrbr&HBX_PK=avaya&HBX_OU=50
http://en.wikipedia.org/wiki/Avaya
news 2/11/11-CGSO provides support for Avaya, Nortel (now Aura) Aspect and Cisco call centers!!:
http://www.businesswire.com/news/home/20110211005196/en/CORRECTING-REPLACING-BT-AgentView%C2%AE-Enterprise-Users-Receive
CGSO 11M O/S-unchanged in over 4 years!
insiders own 70% of the o/s
confirmed S/S w/ T/A:
8/18/10
O/S 11,024,312 spoke to marilyn
securities transfer
CGSO-in business since 1972:
We are a California corporation originally founded in 1972 as Account-A-Call Corporation
CGSO-huge client list:
http://investorshub.advfn.com/boards/read_msg.aspx?message_id=53798934
also, in 2009, Centergistic designed and developed a sophisticated software solution to serve the financial services industry. National Claim Filing (NCF) automates the process of creating, filing and managing proof of claims. The system is used by mortgage servicers, banks, credit card loan servicers and bankruptcy attorneys. More information can be found by visiting the NCF website at www.nationalclaimfiling.com
one of my conversations w/ the CEO:
http://investorshub.advfn.com/boards/read_msg.aspx?message_id=57326155
CGSO's services used worldwide:
http://investorshub.advfn.com/boards/read_msg.aspx?message_id=59487431
CGSO-potential buyout?:
Avaya has sold its manufacturing and connectivity businesses and acquired several companies to support its current product set – Vista, VPNet. Quintus, Routescience, Nimcat Networks, Spectel, Ubiquity Software and Traverse Networks.
The NCF solution platform was developed using leading technologies to provide you with a fast, efficient filing and data archiving infrastructure. The system is offered either as a hosted platform or delivered solution.
NCF allows:
Electronic filing to 93 United States Court districts.
Bulk processing to efficiently file POCs, Claim Transfers and Request for Special Notice where required.
Unified browser based portal for client access.
Comprehensive workflow and status information.
Extensive reporting capabilities.
Hosted Platform
To ensure integrity of data and security of communication to and from customers, NCF has deployed and tested the system in self-sustaining and redundant data centers. The infrastructure is designed to offer you 24/7 availability and complies with SSL communication for secure data transfer between yourself and the system.
Delivered Solution
NCF recognizes the need for companies to install and manage their IT infrastructure in-house to comply with internal IT policies and procedures. NCF solution is available for deployment within the IT infrastructure as a delivered solution. The system is installed and supported by NCF staff to provide you with 100% satisfaction. Our support team is available to answer questions and to ensure a high degree of availability to your staff.
The NCF solution was designed and developed by Centergistic Solutions. Centergistic is a leading provider of patented data processing technology platform serving the contact center industry. Centergistic Solutions has a reputation for providing superior solutions for transactions-intensive environments that spans over 20 years.
FOR IMMEDIATE RELEASE
National Claim Filing (“NCF”) Notices Preparation and Filing Module Helps Banks and Loan Servicers Meet December 1, 2011 Deadline for Compliance with Federal Bankruptcy Rule 3002
August 24, 2011 Las Vegas, NV --- National Claim Filing (NCF) has released its hosted Notices Filing solution, in response to Bankruptcy Rule 3002, which mandates that all escrow statements, post petition costs and fees, payment changes and other notices to be filed with the U.S. courts by December 1, 2011, it was announced today by Ram Iyer, Managing Director.
The patented technology behind the NCF Notices filing solution helps mortgage servicers, banks and attorneys standardize the process of creating, filing and mailing notices and remain in compliance with U.S. court district filing requirements. It will ensure that the debtor, debtor’s attorney and chapter 13 trustees are adequately notified in accordance with today’s requirements. The NCF platform also allows for single point automated creation of Proof of Claims and Claim Transfers.
NCF is a hosted solution, so it is easily accessed in a secure Internet environment. The system automatically populates a corporate branded letter, allowing the organization to print or interface to a bulk mailing house.
About National Claim Filing, LLC
National Claim Filing (“NCF”) is a single point, fully automated forensic notices, proof of claim preparation, filing and risk management system. NCF helps members of the financial services industry reduce a complex set of tasks to a single, error-free processing environment. It was created for use by investors, mortgage loan servicers, financial service companies and law firms with a bankruptcy practice. The NCF solution represents the combined input and talent of Bankruptcy Court process experts, nationally respected law firms and mortgage servicers. The software was developed by an award-winning technology company, Centergistic Solutions, which specializes in real-time data collection and processing. For more information, visit the website at www.nationalclaimfiling.com.
Press Contact: Susan Saldibar, ssaldibar@ncfiling.com, 949 222 4505.
there's been an increase of twitter followers for centergistic, maybe something in the works
you have to be very patient w/ this stock-not a "hot momo play," imo
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In 1999 the company sold Account-A-Call and formed Centergistic Solutions to concentrate all its efforts and technology on serving the growing needs of the contact center industry. Today, we have offices in the U.S., Mexico and the United Kingdom.
Centergistic Solutions, Inc. provides Goal Achieving Metrics™ for today's dynamic contact center environment. The robust, patented software technology that delivers Goal Achieving Metrics, AgentView Enterprise®, has enabled it to transcend the contact center environment and provide performance metrics for virtually any business configuration. We believe that driving the right information, to the right person, at the right time and place will result in individuals taking the right actions to improve efficiency and effectiveness of everyone throughout the organization. Our flagship products, AgentView® Enterprise and AgentView® Enterprise Performance Management are award-winning integrated real time and historical analytics systems currently installed in over 3,000 contact centers worldwide.
· British Telecom · NatWest Bank · Cable & Wireless · Barclays Bank · ABN-AMRO Bank | · Esso/Imperial Oil · American Express · Citicorp · Anheuser Busch · MicroSoft |
Corporate Headquarters:
2112 Business Center Drive
Suite 190
Irvine, CA 92612
949 222-4500
Centergistic Latina America:
Blvd. Manuel Avila
Camacho no. 6-A,
Piso 8 Despacho 801
El Parque Naucalpan de Juarez
Mexico
53398
(52)(555)-514-5098
Entity Name: | CENTERGISTIC SOLUTIONS, INC. |
Entity Number: | C0655444 |
Date Filed: | 03/13/1972 |
Status: | ACTIVE |
Jurisdiction: | CALIFORNIA |
Entity Address: | 2112 BUSINESS CENTER DR |
Entity City, State, Zip: | IRVINE CA 92612 |
Agent for Service of Process: | DAVID M CUNNINGHAM |
Agent Address: | 2112 BUSINESS CENTER DR |
Agent City, State, Zip: | IRVINE CA 92612 |
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