eGain Communications Corporation (EGAN)

[Plague]

I found some shares at Tradeking and started a short position at 7.42, I'm curious to see if earnings will make their shares jump higher. Saving some cash in case.

[Plague]

Does IB force you to buy back with a 30% increase in price? Their borrows are so good, been considering opening an account there.

[figone]

IB.

[Plague]

What broker did you use? Shares hard to find

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMMUNICATIONS CORP
7.08 0.09 (1.29 %)AS OF 4:00:00PM ET 01/24/2013

Last Trade 7.08
Trade Time 4:00:00pm ET

 Last Trade Exchange	NASDAQ-NMS 
 Today's Change	0.09 
 Today's % Change	1.29% 
  
 Open	        6.90 
 Today's High	7.18 ** 52 week high 
 Today's Low	6.90 
 Previous Close Price 
 01/23/2013	6.99 
 52-Week High 
 01/24/2013	7.18 
 52-Week Low 
 06/05/2012	3.31 
  
 Price Performance (Last 52 Weeks) 
 01/24/2013	+20.52% 
  
 Volume	125,574 
 10-Day Average Volume	54,333 
 90-Day Average Volume	18,257

EGAN trades from 15:50 ..

 $7.0800	489   	NGS	16:00:00 
  
 $7.1000	100   	NDD	15:59:45 
  
 $7.0900	100   	EDGX	15:58:55 
  
 $7.1000	100   	NDD	15:57:18 
 $7.1000	200   	NDD	15:57:16 
 $7.1000	100   	NDD	15:57:06 
 $7.1000	100   	NDD	15:56:47 
 $7.1000	100   	NDD	15:56:20 
 $7.1000	100   	NDD	15:56:20 
 $7.1000	200   	NDD	15:56:06 
 $7.1000	100   	NDD	15:56:06 
 $7.1000	100   	EDGX	15:56:01 
 $7.1000	100   	NGS	15:55:41 
 $7.1000	127   	NGS	15:54:44 
 $7.1000	100   	NGS	15:54:44 
 $7.1000	200   	EDGX	15:54:44 
 $7.1000	100   	NDD	15:54:36 
  
 $7.1001	100   	NDD	15:54:36 
  
 $7.1000	100   	NGS	15:53:44 
 $7.1000	200   	EDGX	15:53:28 
 $7.1000	200   	EDGX	15:53:27 
 $7.1000	118   	EDGX	15:53:12 
 $7.1000	200   	EDGX	15:52:10 
 $7.1000	100   	NDD	15:51:51 
 $7.1100	100   	NYE	15:51:48 
 $7.1200	100   	NGS	15:51:23 
 $7.1000	200   	EDGX	15:50:54 
 $7.1000	200   	EDGX	15:50:24 
 $7.1000	100   	NDD	15:50:17 
 $7.1200	100   	NDD	15:50:03

==
4kids
all jmo

[figone]

Short 1,600 EGAN @ 7.05.

[fourkids_9pets]

Waitrose to Power Multichannel Customer Engagement With eGain Cloud(TM) Marketwire   "Press Releases"

Thursday, November 29 2012 9:00 AM, EST

SUNNYVALE, CA and SLOUGH, UNITED KINGDOM -- (Marketwire) -- 11/29/12 -- eGain (NASDAQ: EGAN), the leading provider of multichannel customer engagement solutions, today announced that Waitrose has selected eGain Cloud as its multichannel customer experience platform. The first phase of its deployment will see Waitrose implement web self-service which will enable easy-to-use, contextual, online help for shoppers that delivers the right answer the first time of asking.

Waitrose's decision to implement eGain Cloud for customer self-service is an important part of the grocer's strategy to deliver a full multichannel offering to shoppers. The solution will enable Waitrose to provide online customers with productive and brand-aligned self-service experiences, while offering context-aware escalations to agents when assisted channels are added in the future.

Andrew Newton , Multichannel Development Manager at Waitrose , said: "Our customers expect unparalleled customer service and we are pleased that eGain Cloud will build on that reputation. We looked for an intelligent, easy-to-use self-service solution that would improve the customer service experience on Waitrose.com. eGain Cloud offers improved navigation and answering and we will work with them to find more opportunities to enhance our shopper experience in the future."

As well as providing an effective and intuitive solution to customer queries via Waitrose.com, eGain Cloud will improve overall customer service efficiency as only the most complex queries will need to be escalated to phone-based contact centre agents.

Newton added: "The eGain solution will also enable us to publish new customer help information quickly and easily. We feel this is essential for fast-moving industries like retail. In addition, the analytics tool will be a great support as we strive to continually improve our customer engagement processes."

Dennis Fois , VP EMEA Sales at eGain, said: "The multichannel customer journey has become a major differentiator in competitive industries such as retail. Waitrose recognises that as shoppers increasingly use diverse interaction channels, they need an agile, unified customer engagement platform to keep up with customer preferences. We look forward to enabling superior multichannel experiences for Waitrose shoppers."

About Waitrose Waitrose , Britain's favourite supermarket*, has 286 shops in the UK and Channel Islands is consistently achieving sales growth significantly ahead of the market**. Its strong performance has been driven by the success of the essential Waitrose range, Brand Price Match and an unmatchable top tier of products as well as a long term commitment to sourcing the UK's finest local and regional foods. Waitrose own-label ranges now account for 54% of sales. Waitrose combines the convenience of a supermarket with the expertise and service of a specialist shop -- dedicated to offering quality food that has been responsibly sourced combined with high standards of customer service. http://www.waitrose.com

* Which? Annual Supermarket Satisfaction Survey , Favourite Food & Grocery Retailer at Verdict's annual Consumer Satisfaction Awards; Favourite Supermarket at Good Housekeeping Awards ** Kantar Worldpanel

About eGain eGain (NASDAQ: EGAN) is a leading provider of cloud customer engagement solutions. Trusted by leading brands, eGain solutions help design and deliver smart, connected customer journeys across social, mobile, web, and contact centers.

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To learn more about us, visit www.eGain.com or call the company's offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

eGain [phone] (US) [phone] (EMEA) [phone] (APAC)

Source: eGain

[fourkids_9pets]

eGain to Announce Fiscal 2013 First Quarter Financial Results on November 6, 2012 Marketwire   "Press Releases"

Thursday, November 01 2012 4:57 PM, EST

SUNNYVALE, CA -- (Marketwire) -- 11/01/12 -- eGain Communications Corporation (NASDAQ: EGAN), a leading provider of cloud and on-site customer interaction software, will announce its fiscal 2013 first quarter financial results after the close of regular market trading on Tuesday, November 6, 2012 . A press release will be transmitted to the news media immediately following the close of the market on November 6th . The Company will also hold a conference call to discuss the results at 2:00 p.m. Pacific Time ( 5:00 p.m. ET ).

What: eGain's fiscal 2013 first quarter financial results conference call

When: Tuesday, November 6th at 2:00 p.m. Pacific Time ( 5:00 p.m. ET )

Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com

Dial In : To access the live call, dial [phone] (U.S. toll free) or [phone] (international) and request the "eGain" call

Replay: An audio replay of the conference call can be accessed at [phone] (U.S. toll-free) or [phone] (international). The replay will be available starting two hours after the call and remain in effect for one week. The required pass code is 1594891.

About eGain eGain (EGAN) is a leading provider of customer service and contact center software for cloud and on-premise deployment. Trusted by prominent enterprises worldwide, eGain has been helping businesses achieve and sustain customer service excellence for more than a decade.

To find out more about eGain, visit www.eGain.com or call the company's offices: 800-821-4358 ( United States ), 1753-464646 ( UK and Continental Europe).

eGain Communications : Eric Smit CFO Phone: [phone] Email: [e-mail] MKR Group Investor Relations: Charles Messman or Todd Kehrli Phone: [phone] Email: [e-mail]

Source: eGain Communications Cor

[fourkids_9pets]

Wednesday, October 10 2012 9:24 AM, EST eGain Provides Preliminary Financial Results for the First Quarter of Fiscal 2013 Marketwire   "Press Releases"
SUNNYVALE, CA -- (Marketwire) -- 10/10/12 -- eGain Communications (NASDAQ: EGAN), a leading provider of cloud and on-site customer interaction software, today announced preliminary financial results for its fiscal 2013 first quarter ended September 30, 2012 .

Fiscal First Quarter Selected Preliminary Financial Results:


The company currently expects to report total revenue between $10.0 million and $10.5 million for the first quarter ending September 30, 2012

The company currently expects to report new business mix of 94% new cloud (hosting) contracts and 6% new license and support contracts for the first quarter

The company currently expects cloud revenues for the first quarter to increase 40% over the first quarter of fiscal 2012


Ashu Roy , eGain's CEO, commented, "We are pleased to report solid preliminary financial results for the fiscal first quarter. We saw continued significant demand for our cloud solutions, compared to our on-site solution -- a trend that was ahead of our expectations. During the quarter, we received a large cloud order from an existing on-site customer who is migrating its eGain products to our cloud solution. This order had a significant impact on our new business mix. While this shift to more cloud business has had a short term impact on our revenues, we are excited about the growing acceptance of our cloud offering, as it delivers a significant increase in revenue visibility for the remainder of this fiscal year and beyond. We plan to update our guidance on expected business mix for fiscal 2013 in our upcoming quarterly results conference call."

These results are based on preliminary information and are subject to change. The company plans to announce final first quarter fiscal 2013 results on November 6, 2012 .

About eGain eGain (NASDAQ: EGAN) is a leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To find out more about eGain, visit http://www.eGain.com or call the company's offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

Note: eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Cautionary Note Regarding Forward-Looking Statements All statements in this release that involve eGain's forecasts (including the above stated guidance), beliefs, projections, expectations, including but not limited to our financial performance and guidance, the anticipated growth of our business, market trends, plans to invest in our business and expectations regarding the market acceptance of our products, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to eGain at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks include, but are not limited to, the uncertainty of demand for eGain products, including our guidance regarding revenue and split between new cloud, or hosting, contracts and new license and support contracts; our expectations related to our operations; our ability to invest resources to improve our products and continue to innovate; our partnerships; our future markets; and other risks detailed from time to time in eGain's filings with the Securities and Exchange Commission , including eGain's annual report on Form 10-K filed on September 25, 2012 , and eGain's quarterly reports on Form 10-Q. eGain assumes no obligation to update these forward-looking statements.

Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. All other company names and products are trademarks or registered trademarks of their respective companies.

Company Contact: Eric Smit CFO 408-636-4455 [e-mail] Investor Relations: Charles Messman or Todd Kehrli MKR Group, Inc. 323-468-2300 [e-mail]

Source: eGain Communications Corp.

[fourkids_9pets]

Everyday Health Adds Chat to eGain-Powered Digital Customer Care Marketwire   "Press Releases"

Thursday, September 27 2012 7:44 AM, EST

SUNNYVALE, CA -- (Marketwire) -- 09/27/12 -- eGain (NASDAQ: EGAN), the leading provider of cloud and on-site customer engagement hub software, today announced that Everyday Health, Inc. has selected the cloud version of eGain Chat™ to expand multichannel customer care for its customers.

Everyday Health offers consumers, healthcare professionals and marketers content and advertising-based services. The company is committed to providing the technology tools, community, and expert advice people need to live healthier lives. Everyday Health had been a long-time user of eGain Mail™, the leading solution for email customer service. With eGain Mail, it had been able to speed up response times by 80%, while processing 40% more emails without adding to its staff.

As its members went multichannel and digital, Everyday Health wanted to expand its service offerings to keep up. The company selected eGain's chat solution because it offered the industry's most comprehensive set of capabilities, including proactive and reactive chat, click-to-call, and text and video chat, in addition to related products for chatbot self-service and cobrowse. Moreover, the company wanted to provide seamless customer journeys across interaction channels, a core capability of the eGain suite. eGain Chat will be deployed first on the popular South Beach Diet website, followed quickly by the company's other content-rich websites and communities.

"Member experience is an important part of our value proposition for health and wellness," said Patrick Brannan , VP of customer service for Everyday Health, Inc. "With the eGain platform, we are able to take it to a new level by providing superior service to members where, when, and how they want it."

" Everyday Health's need for flexible and scalable multichannel customer care is perfectly served by our innovative customer engagement hub platform," said Ashu Roy , eGain CEO. "We are delighted to enable extraordinary digital experiences for their members."

About Everyday Health, Inc. Everyday Health is the leading new media health company. Attracting 38 million people monthly through its popular websites, mobile applications, and social media presence, Everyday Health inspires consumers to live healthier lives and helps doctors make more informed decisions for their patients. Everyday Health reaches an additional one million viewers per episode through its weekly TV series on ABC stations. The Company's broad portfolio of products spans the health spectrum, from in-depth medical content for condition prevention and management to healthy lifestyle offerings.

About eGain eGain (NASDAQ: EGAN) is a leading provider of cloud and on-site customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To learn more about us, visit www.eGain.com or call the company's offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

Note: eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain media contact Kristin Miller SS|PR 719-634-8292 [e-mail]

Source: eGain

[fourkids_9pets]

eGain(R) 10 Named KMWorld Trend-Setting Product of 2012 Marketwire   "Press Releases"


Monday, August 27 2012 2:27 PM, EST

SUNNYVALE, CA -- (Marketwire) -- 08/27/12 -- eGain (NASDAQ: EGAN), the leading provider of customer engagement hub software, today announced that its multichannel sales and service suite, eGain 10, has been named to KMWorld magazine's list of Trend-Setting Products for 2012.

eGain 10 was selected for the tenth annual Trend-Setting Products list from more than 700 products. The list features clearly identifiable technology breakthroughs that serve the vendors' full spectrum of constituencies, with particular emphasis on customers. KMWorld's editorial staff, analysts, system integrators, vendors, line-of-business managers, and users compile the list each year to ensure top companies are selected.

"Each company named to KMWorld's Trend-Setting Products list has helped define and enhance the business value of knowledge management," said Hugh McKeller , Editor-in-Chief, KMWorld. "eGain continues to innovate at a rapid pace so their clients can do the same for competitive advantage."

"Smart interactions delight customers," said Ashu Roy , CEO, eGain. "With eGain 10, businesses deliver personalized customer experiences with proactive knowledge and multichannel consistency."

The complete list of KMWorld's Trend-Setting Products for 2012 will appear in the September 2012 print issue and online on September 1st at www.kmworld.com. For more information about eGain 10, visit http://www.egain.com/products/index.asp.

About eGain eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

About KMWorld KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes -- and subsequent success stories -- that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain Media Contact Kristin Miller SS|PR 719-634-8292 [e-mail]

Source: eGain

[fourkids_9pets]

eGain Appoints Charles Jepson to Newly Created Position of Senior VP of Worldwide Sales Marketwire   "Press Releases"


Thursday, July 19 2012 6:29 AM, EST

SUNNYVALE, CA -- (Marketwire) -- 07/19/12 -- eGain Communications (NASDAQ: EGAN), a leading provider of cloud and on-premise customer interaction hub software, today announced the appointment of Charles Jepson to the newly created position of senior vice president, worldwide sales, effective immediately.

Mr. Jepson has served as senior vice president, business development at eGain since June 2010 , and is a seasoned sales executive with more than 20 years of experience. In this new position, he will oversee and coordinate eGain's North America sales, EMEA sales and Business Development teams, reporting directly to CEO Ashu Roy .

"We have made substantial progress expanding the size and scale of our sales and marketing team, and we are excited to promote Charles to this new position to streamline our sales process and further leverage the capabilities of our sales and business development teams worldwide," said Mr. Roy . "Our customers are global in nature, and Charles has been instrumental in the development of key partnerships including SAP, IBM and Cisco. We look forward to his sales management leadership as we focus on generating continued positive momentum in the marketplace for our industry leading solutions."

Prior to rejoining eGain in 2010, Mr. Jepson served as president and CEO of numerous companies including Extended Systems, Interlink Computer Sciences, and Inference Corporation . Following eGain's acquisition of Inference in June 2000 , he served as vice president of North American sales for eGain until July 2001 . Mr. Jepson holds an M.B.A from the University of California, Berkeley and a Bachelor of Arts from San Jose State University .

About eGain Communications Corporation eGain (NASDAQ: EGAN) is a leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To find out more about eGain, visit www.eGain.com or call the company's offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

Note: eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Cautionary Note Regarding Forward-looking Statements All statements in this release that involve eGain's forecasts (including the above stated guidance), beliefs, projections, expectations, including but not limited to our financial performance and guidance, the anticipated growth of our business, market trends, plans to invest in our business and expectations regarding the market acceptance of our products, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to eGain at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks include, but are not limited to, the uncertainty of demand for eGain products, including our guidance regarding bookings and revenue; our expectations related to our operations; our ability to invest resources to improve our products and continue to innovate; our partnerships; our future markets; and other risks detailed from time to time in eGain's filings with the Securities and Exchange Commission , including eGain's annual report on Form 10-K filed on September 27, 2011 , and eGain's quarterly reports on Form 10-Q. eGain assumes no obligation to update these forward-looking statements.

Company contact: Eric Smit CFO eGain Communications 408-636-4500 [e-mail] Investor Relations contact: Charles Messman or Todd Kehrli MKR Group, Inc. 323-468-2300 [e-mail]

Source: eGain Communications Corp.

[fourkids_9pets]

eGain Set to Join Russell Microcap Index Marketwire   "Press Releases"

Monday, June 25 2012 9:25 AM, EST

SUNNYVALE, CA -- (Marketwire) -- 06/25/12 -- eGain Communications (NASDAQ: EGAN), a leading provider of cloud and on-premise customer interaction hub software, today announced that it will be included in the Russell Microcap® index when Russell Investments reconstitutes its family of US indexes on June 25, 2012 .

Membership in the Russell Microcap Index remains in place for one year and means automatic inclusion in the appropriate growth and value style indexes. Russell determines membership for its equity indexes primarily by objective, market-capitalization rankings and style attributes.

Russell indexes are widely used by investment managers and institutional investors for index funds and as benchmarks for both passive and active investment strategies. In the institutional marketplace, an industry-leading $3.9 trillion in assets currently are benchmarked to them.

About eGain Communications Corporation eGain (NASDAQ: EGAN) is a leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To find out more about eGain, visit www.eGain.com or call the company's offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

Note: eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

Cautionary Note Regarding Forward-looking Statements All statements in this release that involve eGain's forecasts (including the above stated guidance), beliefs, projections, expectations, including but not limited to our financial performance and guidance, the anticipated growth of our business, market trends, plans to invest in our business and expectations regarding the market acceptance of our products, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to eGain at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks include, but are not limited to, the uncertainty of demand for eGain products, including our guidance regarding bookings and revenue; our expectations related to our operations; our ability to invest resources to improve our products and continue to innovate; our partnerships; our future markets; and other risks detailed from time to time in eGain's filings with the Securities and Exchange Commission , including eGain's annual report on Form 10-K filed on September 27, 2011 , and eGain's quarterly reports on Form 10-Q. eGain assumes no obligation to update these forward-looking statements.

Company contact: Eric Smit CFO eGain 408-636-4500 [e-mail] Investor Relations contact: Charles Messman or Todd Kehrli MKR Group, Inc. 323-468-2300 [e-mail]

Source: eGain Communications Corp.

[fourkids_9pets]

Fortune 100 Technology Company Selects eGain Cloud(TM) as Its Customer Experience Platform Marketwire   "Press Releases"

Thursday, June 07 2012 12:38 PM, EST

SUNNYVALE, CA -- (Marketwire) -- 06/07/12 -- eGain (NASDAQ: EGAN), the leading provider of cloud and on-site customer interaction hub software, today announced that it had been selected by a Fortune 100 technology company to power its vision of delivering personalized customer experiences across channels, languages, and devices.

eGain, in partnership with SAP AG, presented a compelling solution for the client. The cloud-based deployment will include eGain's award-winning Customer Interaction Hub platform and rich multichannel interaction applications:


eGain SelfService™ for web and mobile self-service

eGain KnowledgeAgent™ for contact center agent knowledge

eGain Chatbot™ for avatar self-service

eGain Offers™ for proactive sales and service assistance

eGain Community™ for moderated customer forums

eGain Social™ for social customer engagement

eGain Chat™ for web and mobile text chats

eGain ClicktoCall™ for web callbacks

eGain Cobrowse™ for cobrowsing web pages

eGain Survey™ for feedback management

eGain Analytics™ for multichannel analytics


The client selected eGain based on multiple criteria, including functionality, scalability, multilingual support, integration capability, ease of customization, modularity, flexible deployment, time to benefit, and security and disaster recovery features. As an SAP-Endorsed Business Solution provider, eGain also met the requirement of integrating with SAP.

Already in progress, the implementation will be completed in two quick phases. The first phase will see the deployment of multilingual web self-service in English, Spanish, French, Italian, and German.

"Customer-centric businesses need an innovative, cloud-based customer interaction platform to rapidly design stand-out customer experiences," said Ashu Roy , eGain CEO. "The joint eGain-SAP proposition will enable our client to delight customers with seamless multichannel service while reducing operating cost."

About eGain eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California , eGain has operating presence in North America , EMEA, and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies).

eGain media contacts Jamie Abayan eGain 408-636-4532 [e-mail] Kristin Miller SS|PR 719-634-8292 [e-mail]

Source: eGain

[Taking_Profits]

Any Opinions on this chart?

[Taking_Profits]

This stock settled nicely on the Nasdaq Market.and looks ready to move again.

[Taking_Profits]

Could this be the start of the next run?

[Taking_Profits]

starting to pick up again

[fourkids_9pets]

eGain to Present at 24th Annual Roth Capital Growth Stock Conference on March 12, 2012
BY Market Wire

— 9:25 AM ET 02/27/2012
SUNNYVALE, CA -- (MARKETWIRE) -- 02/27/12 -- eGain Communications (EGAN) , a leading provider of cloud and on-site customer interaction software, today announced that Ashu Roy, Chairman and CEO, and Eric Smit, CFO, will present at the Roth Capital Partners 24th Annual Orange County Growth Stock Conference on Monday, March 12, 2012 at 1:30 p.m. PT. The conference is being held at the Ritz-Carlton in Dana Point, CA.
eGain will offer a live audio webcast of its presentation at 1:30 p.m. PT on March 12th, as well as an archived replay, both of which may be accessed in the investor relations section of eGain's website at www.egain.com.
Conference Details:
Roth Capital Partners 24th Annual OC Growth Stock Conference
March 11-14, 2012
The Ritz Carlton, Dana Point, CA
More information can be found at http://www.roth.com.
About eGain Communications Corporation (EGAN)

eGain (EGAN) is the leading provider of cloud and on-site customer interaction software for sales, marketing, and service. For over a decade, eGain solutions have helped improve customer experience, grow sales, and optimize service processes across the web, social, and phone channels. Hundreds of global enterprises rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).
To find out more about eGain, visit www.eGain.com or call the company's offices: 800-821-4358 (United States), 1753-464646 (UK and Continental Europe).

Cautionary Note Regarding Forward-Looking Statements
All statements in this release that involve eGain's forecasts (including the above stated guidance), beliefs, projections, expectations, including but not limited to our financial performance and guidance, the anticipated growth of our business, market trends, plans to invest in our business and expectations regarding the market acceptance of our products, are forward-looking statements within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements, which are based on information available to eGain at the time of this release, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth in this release. These risks include, but are not limited to, the uncertainty of demand for eGain products, including our guidance regarding bookings and revenue; our expectations related to our operations; our ability to invest resources to improve our products and continue to innovate; our partnerships; our future markets; and other risks detailed from time to time in eGain's filings with the Securities and Exchange Commission, including eGain's annual report on Form 10-K filed on September 27, 2011, and eGain's quarterly reports on Form 10-Q. eGain assumes no obligation to update these forward-looking statements.
Note: eGain is a registered trademark, and the other eGain product and service names appearing in this release are trademarks or service marks, of eGain Communications Corp. (EGAN) All other company names and products are trademarks or registered trademarks of their respective companies.
Company Contact:

Eric Smit
CFO
408-636-4455
[e-mail]

Investor Relations Contact:
Charles Messman or Todd Kehrli
MKR Group, Inc
323-468-2300
[e-mail]

[TEEROY]

EGAN getting it's mojo back into its earnings release...

[Penny Roger$]

~ $EGAN ~ Earnings posted, pending or coming soon! In Charts and Links Below!

~ $EGAN ~ Earnings expected on Monday *
This Week In Earnings: Earnings are coming or are already posted! This is what the charts look like! If you play the earnings these posts can be very helpful to you!
Want more like this? Search Keyword: MACMONEY >>> http://tinyurl.com/MACMONEY <<<
One or more of many earnings sites has alerted this security has or will be posting earnings on or around the day of this message.








http://stockcharts.com/h-sc/ui?s=EGAN&p=D&b=3&g=0&id=p88783918276&a=237480049




http://stockcharts.com/h-sc/ui?s=EGAN&p=W&b=3&g=0&id=p54550695994



~ Barchart: http://barchart.com/quotes/stocks/EGAN?
~ OTC Markets: http://www.otcmarkets.com/stock/EGAN/company-info
~ Google Finance: http://www.google.com/finance?q=EGAN
~ Google Fin Options: hhttp://www.google.com/finance/option_chain?q=EGAN#
~ Yahoo! Finance ~ Stats: http://finance.yahoo.com/q/ks?s=EGAN+Key+Statistics
~ Yahoo! Finance ~ Profile: http://finance.yahoo.com/q/pr?s=EGAN
Finviz: http://finviz.com/quote.ashx?t=EGAN
~ BusyStock: http://busystock.com/i.php?s=EGAN&v=2
~ CandlestickChart: http://www.candlestickchart.com/cgi/chart.cgi?symbol=EGAN&exchange=US
~ Investorshub Trades: http://ih.advfn.com/p.php?pid=trades&symbol=EGAN
~ Investorshub Board Search: http://investorshub.advfn.com/boards/getboards.aspx?searchstr=EGAN
~ Investorshub PostStream Search: http://investorshub.advfn.com/boards/poststream.aspx?ticker=EGAN
~ Investorshub Goodies Search: http://investorshub.advfn.com/boards/msgsearchbyboard.aspx?boardID=18582&srchyr=2011&SearchStr=EGAN
~ Investorshub Message Search: http://investorshub.advfn.com/boards/msgsearch.aspx?SearchStr=EGAN
~ MarketWatch: http://www.marketwatch.com/investing/stock/EGAN/profile
~ E-Zone Chart: http://www.windchart.com/ezone/signals/?symbol=EGAN
~ 5-Min Wind: http://www.windchart.com/stockta/analysis?symbol=EGAN
~ 10-Min Wind: http://www.windchart.com/stockta/analysis?symbol=EGAN&size=l&frequency=10&color=g
~ 30-Min Wind: http://www.windchart.com/stockta/analysis?symbol=EGAN&size=l&frequency=30&color=g
~ 60-Min Wind: http://www.windchart.com/stockta/analysis?symbol=EGAN&size=l&frequency=60&color=g


http://investorshub.advfn.com/boards/post_prvt.aspx?user=251916

*If the earnings date is in error please ignore error. I do my best.

[vinnybotz]

almost ready to get back in here...

[vinnybotz]

have some sell orders in around 6.95. will rebuy on dips

[fourkids_9pets]

it sure is :)

currently up 37c on

EGAN Volume 43,581
10-Day Average Volume 93,005
90-Day Average Volume 75,698


===
4kids
all jmo

[TEEROY]

moving nicely

[fourkids_9pets]

Detailed Quote:EGAN
EGAIN COMMUNICATIONS CORP
6.36 0.16 (2.58 %)AS OF 4:00:05PM ET 12/15/2011

 Last Trade	6.36 
 Trade Time	4:00:05pm ET 
 Last Trade Exchange	NASDAQ-NMS 
 Today's Change	0.16 
 Today's % Change	2.58% 
  
 Open	        6.23 
 Today's High	6.4699 
 Today's Low	6.06 
 Previous Close Price 
 12/14/2011	6.20 
 52-Week High 
 10/31/2011	9.4799 
 52-Week Low 
 12/16/2010	1.06

Price Performance (Last 52 Weeks)
12/14/2011 +342.86%

Volume 51,593
10-Day Average Volume 94,932
90-Day Average Volume 74,495


dollar amount ~ $323,156.00

 trades from 15:51 
  
 $6.3600	300   	NGS	16:00:05 
  
 $6.3300	200   	NYE	15:58:00 
 $6.3300	200   	NYE	15:58:00 
 $6.3300	200   	NYE	15:57:36 
 $6.3300	400   	EDGA	15:57:36 
  
 $6.3200	100   	NYE	15:57:26 
 $6.3200	500   	NGS	15:57:26 
  
 $6.3199	500   	NDD	15:56:06 
  
 $6.2800	400   	NGS	15:54:28 
  
 $6.2700	100   	BATS	15:54:18 
  
 $6.2600	100   	BATS	15:54:18 
  
 $6.2700	100   	BATS	15:54:03 
  
 $6.2600	100   	BATS	15:54:03 
  
 $6.2500	100   	NYE	15:53:43 
 $6.2500	100   	NYE	15:53:43 
 $6.2500	100   	NYE	15:53:43 
 $6.2500	100   	NYE	15:53:43 
  
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	BATS	15:53:43 
 $6.2600	100   	EDGX	15:53:43 
 $6.2600	100   	NGS	15:53:43 
 $6.2600	200   	EDGX	15:53:43 
  
 $6.2800	200   	BATS	15:52:41 
 $6.2800	100   	BATS	15:52:41 
 $6.2800	100   	EDGA	15:51:49

===
4kids
all jmo

[vinnybotz]

see you @$7

[PennyChaser00]

Hello everyone!
Resistance at 6, possible break up?

[Taking_Profits]

eGain Launches Multichannel Suite to Enhance Cisco Unified Contact Center Express
Today : Tuesday 13 December 2011

eGain (NASDAQ: EGAN), the leading provider of cloud and on-site customer interaction software, today announced the general availability of eGain® 10 for Cisco Unified Contact Center Express (Unified CCX) 8.5. Included are eGain's award-winning applications to manage customer interactions through email, chat, click-to-call, agent knowledge and web self-service -- all seamlessly integrated with Cisco Unified CCX.

Multichannel need in midsize contact centers

"There has been a significant void in the midmarket around a robust, integrated eService solution for Cisco Unified CCX," said Tim Brannock, VP of Sales at Cameo Solutions.

Driven by VoIP technology shift and the increasing demand for eService, the midsize contact center market is growing faster than its enterprise counterpart. There is a strong need for customer interaction management solutions that are functionally rich and well integrated across phone and web channels. eGain for Cisco Unified CCX, in concert with the Cisco Unified CCX platform, is the first solution to meet both these requirements.

eGain for Cisco Unified CCX features

eGain for Cisco Unified CCX delivers consistent experiences, powered by a shared knowledge base, across channels. It offers robust applications to handle email, chat, and click-to-call interactions, as well as empowering agents and customers with rich, easy-to-use knowledge portals. Highlights include:

•Common user administration
•360-degree customer interaction history
•Blended routing across voice, email, and chat
•Multichannel case and knowledge management
•Single agent sign-on and user interface
•CTI screen pop for call handling
•Multichannel analytics to optimize contact center operations
Distribution

eGain for Cisco Unified CCX is immediately available through a trained team of resellers in the eGain Econet partner network. Notable resellers include Presidio, INX, CDW, Cameo Solutions, Nexus IS, Sentinel Technologies, Cerium Networks, Spanlink Communications, SpeechSoft, World Wide Technology, and InBand Networks.

"We see increased demand from clients for web-based interaction technologies that are seamlessly integrated with Cisco Unified CCX," said Eric Chanh, Head of Sales for Presidio Networked Solutions.

"eGain's integrated solution for Cisco Unified CCX is a great addition to our comprehensive portfolio of contact center offerings," remarked Duke Bond, Contact Center Solution Architect at CDW.

More information

•To find out more about eGain for Cisco Unified Contact Center Express, visit http://www.egain.com/products/cisco_uccx.asp
•To learn more about becoming an eGain Econet partner, visit www.egain.com/partners/program.asp
•To register as an eGain Econet partner, visit www.egain.com/partners/contact_partners_registration.asp
About eGain

eGain (EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain Media Contacts



Jamie Abayan

eGain

408-636-4532

[e-mail]



Kristin Miller

SS|PR

719-634-8292

[e-mail]

[Taking_Profits]

Nice Bounce For The day !!

[vinnybotz]

very nice news this am! might see a mini run to $7 where i will be taking some profits. gl

[eloss]

Will probably drop into the $3s as we prepare to test previous lows before the run-up. Don't expect to see $5 range until new revenues are forth coming.

[Taking_Profits]

eGain Establishes Direct Business Operations in Germany


eGain (NASDAQ: EGAN), the leading provider of cloud and on-site customer interaction software, today announced the launch of eGain Deutschland. This expansion builds on the success of edgetec, a joint venture between eGain and SCHOLAND & BEILING. edgetec has deployed eGain solutions to power multichannel customer service strategies for market leaders in the eCommerce, retail, telecommunications, and financial services sectors.

"German-speaking markets present a tremendous opportunity for growth," said Ashu Roy, CEO of eGain. "Our experience with edgetec provides a compelling business case and a successful operating template."

eGain Deutschland will deliver localized versions of eGain's Customer Interaction Hub software suite with best-of-breed applications for knowledge management, multichannel service, and interactive sales. The company will build on edgetec's model of combining proven customer experience strategy, innovative eGain software, and quality service.

"Customer service is our passion and profession," said Dirk Scholand and Sven Beiling, joint Managing Directors of eGain Deutschland. "We intend to lead the German market by helping clients redesign their customer experience."

Dirk and Sven are veterans of the European customer service and eCommerce industry. As senior executives at leading international brands, they directed customer management operations for over a decade. Recently, they joined hands to build SCHOLAND & BEILING into one of the preeminent customer care consulting companies in Germany.

About eGain

eGain (EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales -- across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Interaction Hubs (CIHs).

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA, and APAC. To learn more about us, visit www.eGain.com or call our offices: [phone] (US), [phone] (EMEA), or [phone] (APAC).

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Communications Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

eGain Media Contacts

[MikeDDKing]

I'm going to have to research it closely again.

[Taking_Profits]

People took Profits, seems to be a pretty common event.
I'm thinking Its Prime Time to load as it seems to only need some volume to move.

[MikeDDKing]

EGAN has had a pretty big drop in price recently.

[Taking_Profits]

Egain Has a pretty impressive Customer List

GE, Virgin Mobile, AT&T Wireless, HSBC, Barclays, Brookstone, Staples, MOAA (Military Officers of America Association) ,Ford ,
Coors Breweries ,Hewlett-Packard,
Southern California's Metropolitan Cooperative Library System


http://www.egain.com/customers/success_stories.asp


http://www.egain.com/customers/index.asp

[Taking_Profits]

BOD has some impressive people on it

Dr. P.P. (Daru) Darukhanavala is Vice President and Chief Technology Officer for Group Digital Business for BP Amoco. He is responsible for actively advancing the global e-business agenda in BP Amoco and is the key interface for introducing leading edge e-technology service and product suppliers into BP Amoco worldwide. He led the IT integration programs for the merger of BP and Amoco and for the Arco acquisition. BP Amoco is one of the world's largest companies with over 80,000 employees and operations in 100 countries.



Previously, Dr. Darukhanavala was Director of Global IT Services for the BP Group responsible for the rollout of the Common Operating Environment (COE) project worldwide and was IT Functional Chief in BP-Exploration. Dr. Darukhanavala's previous assignments include CIO for BP-Alaska, Director of BP-Exploration Business Systems in the US, Manager of the Corporate Supercomputing Facility and Head of the Corporate Management Science Group for Standard Oil (Ohio). He has also worked as a consultant on several projects in the industrial and health care area. Dr. Darukhanavala holds Ph.D. and MS degrees in Operations Research from Case Western Reserve University, Cleveland.

http://www.egain.com/about_us/board.asp


Dr. P. P. (Daru) Darukhanavala is VP & Chief Technology Officer, Digital and Communications Technology for BP. He leads a team responsible for the fast and efficient matching of external technology innovation to BP’s business requirements using a VC-type approach to rapid adoption. His team acts as change agent for the BP group in applying digital technologies and services to force major business process transformation as well as cost efficiencies across all of the business segments. Typical ‘game changing’ initiatives are expected to exceed $50m annual impact every year. The team accelerates adoption of new technology by hosting a series of executive education and awareness programs aimed at increasing senior executive level awareness of the business possibilities created by emerging digital technology trends.
As VP, IT Integration, Daru led the IT integration programmes for the BP-Amoco merger and the Arco acquisition, which collectively targeted a bottom line synergy of over $500 million in annual bottom line IT cost reduction.
Previously, Daru was Director, Global IT Services for the BP Group, responsible for establishing standard IT infrastructure services world-wide. Other assignments included IT Functional Chief for BP Exploration globally based in London and CIO for BP Exploration in the Continental US and Alaska.
Before the merger with BP, Daru was Director, Corporate Supercomputing Center and Head of the Corporate Management Science Group for The Standard Oil Co. He has also worked as a consultant on several projects in the industrial and health care arenas and as an adjunct professor of management at several US universities.
Daru received his PhD and MS degrees in Operations Research from Case Western Reserve University, Cleveland, Ohio, and B. Tech in Mechanical Engineering from the Indian Institute of Technology, Bombay.

http://www.kellogg.northwestern.edu/research/crti/kin/nov2007/documents/daru.pdf

[Taking_Profits]

Eric Smit CFO


Chief Financial Officer
Egain Communications Corporation
Mountain View , CA
Sector: TECHNOLOGY / Business Software & Services
Officer since June 1999
48 Years Old
Eric Smit has served as Chief Financial Officer since August 2002. From April 2001 to July 2002, Mr. Smit served as Vice President, Operations of eGain. From June 1999 to April 2001, Mr. Smit served as Vice President, Finance and Administration of eGain. From June 1998 to June 1999, Mr. Smit served as Director of Finance of eGain. From December 1996 to May 1998, Mr. Smit served as Director of Finance for WhoWhere? Inc., an Internet services company. From April 1993 to November 1996, Mr. Smit served as Vice President of Operations and Chief Financial Officer of Velocity Incorporated, a software game developer and publishing company. Mr. Smit holds a Bachelor of Commerce in Accounting from Rhodes University, South Africa

http://people.forbes.com/profile/eric-smit/28568

[Taking_Profits]

The CEO Ashutosh Roy Is The Co-Founder
According to the Profile
His Salery is 99.9 % Stock Otions

Chief Executive Officer, President and Chairman of the Board
Egain Communications Corporation
Mountain View , CA
Sector: TECHNOLOGY / Business Software & Services
Officer since September 1997
44 Years Old
Ashutosh Roy, age 44, co-founded eGain and has served as Chief Executive Officer and a Director of eGain since September 1997 and as President and Chief Executive Officer since October 1, 2003. From May 1995 through April 1997, Mr. Roy served as Chairman of WhoWhere? Inc., an Internet-services company co-founded by Mr. Roy. From June 1994 to April 1995, Mr. Roy co-founded Parsec Technologies, a call center company based in New Delhi, India. From August 1988 to August 1992, Mr. Roy worked as a software engineer at Digital Equipment Corp. Mr. Roy holds a B.S. in Computer Science from the Indian Institute of Technology, New Delhi, a Masters degree in Computer Science from Johns Hopkins University and a M.B.A. from Stanford University. Mr. Roy?s qualifications to serve on our Board of Directors include his industry experience and deep knowledge of the Company gained from his position as a founder of our Company and as our Chief Executive Officer for over 13 years

http://people.forbes.com/profile/ashutosh-roy/28563

[tasha]

yep doing well..was hoping for a nice dip to add but its all good

[vinnybotz]

EGAN holding its own in this horrendous market. looking good...

[tasha]

I agree looking really good

[vinnybotz]

$5.90, i think were cleared for $7

[tasha]

Yep it's rebounding nicely

[vinnybotz]

$5.60! looking great...

[tasha]

I agree EGAN looks oversold IMO .. I been waiting for a month to get an opportunity to buy this at these levels

[vinnybotz]

welcome!!! i think we saw bottom today and now ready for $7s again imo. gl

[tasha]

I also bought in today at 5.01...first time in EGAN.. Good luck sir

[vinnybotz]

buying back in here @$5 after selling in the $8s. she will be right back up there in no time.