Replies to post #123110 on DD Support Board and Research Team

[Wildbilly]

I did go to the online manual, but good advice, yet I hope to never have to buy another.

[DragonBear]

My problem with the Epson vs at&t router for wireless was a little more esoteric.

If I remember correctly, the at&t router transmitted its network password to the printer as a string of 9(?) numbers. The Epson upon receiving it, said thank you, converted to hex, while truncating to a shorter length, and threw that back to the router to complete the handshake. Which of course rejected it. Changing the router password to the hex the printer threw back worked for awhile. And then it didn't. Try to find anything like this on the Internet!

After a series of calls to Epson support who were clueless, and at&t throwing one router replacement after another at me, I finally found the magic at&t network person who had me configure it using an older protocol. Can't remember what I did, and didn't write it down.

Thus, as I pointed out earlier, when my disk went bad, and Dell support sent me a replacement disk with a "clean" windows 10 image on it, they couldn't quite understand why I couldn't take that disk, reinstall a couple of pieces of software, and declare victory. Neither could they understand I had already attempted to overwrite the disk they sent me, with a bad system image from the old failing drive, in order to escape the prior Epson-at&t support nightmare. They kept on saying: Why don't you just boot off the disk we sent you? It ended with basically self-support. Having the old disk generate a system image backup, that I could install on the new disk, and nurse along with a couple of MS tools. Then create another system image, that resulted in a stable environment. It was a close call.

Windows 10 is now telling me some "Windows 10 Creators update" is coming. After which I'll create another system image backup. Yet to be solved is how to delete specific system images from a catalog.