Replies to post #27847 on Computer Learning (HELP)

[Koog]

You threw the same error four times just before it shut down:

Warning 4/12/2013 9:03:13 AM Kernel-Processor-Power 37 (7)

This person had the same error and disabling Speedstep in the bios stopped the error. Read about it here:

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/event-37-kernel-processor-power-for-all-8/037234c8-f647-46b4-af08-667827854ec1?msgId=c50cc379-90e2-42ed-86e2-9183ed829b5e

The computer manufacturer should be able to tell you how to edit your bios if you want to try this. I would not try this myself without direction from the computer manufacturer as screwing around blindly with the bios can cause problems.

[Koog]

OR ....

Since I'm guessing the computer is still under warranty, take it back to the Geek Squad with this troubleshooting information (disabling Speedstep in the bios) and have them try the bios fix.