Replies to post #27843 on Computer Learning (HELP)

[originunknown]

I know for sure everything is up-to-date software wise. will check logs

Thanks

[originunknown]

Wow there is tons of errors. Here are some -- can you decipher any of this? Computer shut itself off around 11:15 pm
Thanks!

Warning 4/12/2013 9:03:13 AM Kernel-Processor-Power 37 (7)
Warning 4/12/2013 9:03:13 AM Kernel-Processor-Power 37 (7)
Warning 4/12/2013 9:03:13 AM Kernel-Processor-Power 37 (7)
Warning 4/12/2013 9:03:13 AM Kernel-Processor-Power 37 (7)
Error 4/11/2013 11:16:21 PM Dhcp-Client 1001 Address Configuration State Event
Error 4/11/2013 11:15:20 PM DptfPolicyLpmServiceHelper 1 None
Error 4/11/2013 11:15:20 PM DptfPolicyLpmServiceHelper 1 None
Error 4/11/2013 11:14:08 PM Eventlog 1101 Event processing
Error 4/11/2013 11:14:08 PM EventLog 6008 None
Error 4/11/2013 10:48:22 PM Dhcp-Client 1001 Address Configuration State Event
Error 4/11/2013 10:48:16 PM DptfPolicyLpmServiceHelper 1 None
Error 4/11/2013 10:48:16 PM DptfPolicyLpmServiceHelper 1 None
Error 4/11/2013 10:46:16 PM Eventlog 1101 Event processing
Error 4/11/2013 10:46:15 PM EventLog 6008 None
Error 4/11/2013 11:23:11 AM DistributedCOM 10016 None
Error 4/11/2013 10:57:49 AM DistributedCOM 10010 None
Error 4/11/2013 10:55:49 AM DistributedCOM 10010 None

[originunknown]

Looks like it could be a motherboard issue. Interesting as the guy at best buy said he thought it could be that. Wonder why he didn't go look at log events.

Microsoft-Windows-Kernel-Processor-Power Event ID 37:

The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 423 seconds since the last report.

I suspect that your motherboard has problems, may be in the power supply models. Please upgrade BIOS, also check if there is any motherboard related drivers in Dell website. If it does not help, contact Dell support to check hardware issues.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

[originunknown]

Looks like you may be on to something here about updates. Looks like mobo needs update as well as SSD:



DPC_WATCHDOG_VIOLATION is very common if you have a Solid State Drive (SSD) in Windows 8. Many SSDs can’t handle Windows 8 correctly until you update the firmware on the drive. Firmware means memory and code on the device itself that controls it. The newer the firmware, the more likely it is to handle something new. (For example, if you own a Blu-Ray player, odds are you’ve updated it at least once through the Internet. That’s firmware.)

To update the firmware of your SSD, you first need to retrieve the model number.

Press Windows Key + X to bring up the Power User menu
Click Control Panel
Click System when viewing by Small Icons
Click Device Manager
Click the arrow next to Disk Drives
Record the model number and Google it along with the word “firmware”