Thanks! Would appreciate any further details…does that software linked remove the existing virus or does it protect from ever getting the virus again once virus removed via prior 4-hours on the phone w/tech.
Seems majority of what’s on the Internet suggests manually entering into software program then locating, removing, and replacing files? For now really pissing-off the Virus….on another computer not letting it go online …lol.
Actually it was a lot more complicated than that ... a MSFT rep in Manilla took over his computer and managed to get rid of Sirefef after 4 hours and two experts looking at it. They did recommend a MSFT scan tool to check for any future problems. I have tried it and it caught stuff Advanced Computer Care 5, MSE, and ESET had missed.
They were going to charge a flat $99.99 to remove toolkit but waived fee when they saw how long he had waited etc