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ScovilleUnits

07/29/12 2:46 PM

#26052 RE: originunknown #26050

Thanks! Would appreciate any further details…does that software linked remove the existing virus or does it protect from ever getting the virus again once virus removed via prior 4-hours on the phone w/tech.

Looks to be home… http://www.vipreantivirus.com/

Seems majority of what’s on the Internet suggests manually entering into software program then locating, removing, and replacing files? For now really pissing-off the Virus….on another computer not letting it go online …lol.

Again, thanks…glty and your friend.




originunknown

08/02/12 7:18 PM

#26081 RE: originunknown #26050

Actually it was a lot more complicated than that ... a MSFT rep in Manilla took over his computer and managed to get rid of Sirefef after 4 hours and two experts looking at it. They did recommend a MSFT scan tool to check for any future problems. I have tried it and it caught stuff Advanced Computer Care 5, MSE, and ESET had missed.

They were going to charge a flat $99.99 to remove toolkit but waived fee when they saw how long he had waited etc

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