I'm with them too, Retired. You may get better service if you contact Ros at Trackdata. Let's get them cracking!
I've confirmed that originals are not needed (only Penson's master ballot needs to be original) and that we did send you the correct 3 ballots (the symbols and corresponding cusips, which are on the ballots, are below). I can assure you that my contact at Penson has both a name and a face, which I can't disclose because of their policy. If you have any questions or concerns, contact me and I will address them.
939322830 - wamkq
939322814 - wampq
939322103 - wamuq
Respectfully,
Ros Goltser
Trading Help Desk
Track Data Securities
718-923-3007