The content is the key, though presentation is important, a low tone is all that is needed when the content of the message is devestating to the debtors.
What exactly is needed to be said, I just can't tell.
What I realize is that the judge has a great deal of say in the matter.
For example, is she truly willing to cave into the pressure from JP Morgan Chase and their threat to sue for 54 billion if they don't get their way?