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chwdrhed

02/11/04 2:40 PM

#60069 RE: lickily #60068

I've paid a 15% restocking fee on electronics I've returned for no reason other than I wasn't happy with it. I didn't really like it much but I couldn't say I wasn't forewarned.

Same with auto parts, special order items and the like. Seems like high end consumer mail-order catalogs are the only place where you generally don't see a restocking fee for change-of-mind returns.
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austonia

02/11/04 2:40 PM

#60070 RE: lickily #60068

thanks licky, but that's not really a 15-day money back policy then is it..? I mean, I can probably resell the player on eBay and lose less than the 15% restocking fee. Well, leason learned with this company. I would only advise buying Gateway products through Amazon.com which has proven to be a high-quality company that will refund full purchase price. But there are a lot of good 20gb+ players below $300 now, so Gateway is out of the picture.